Dear Co-Chairs,

I accept the gentleman's apology as unqualified. Even though it is, in fact, qualified by the ad-hominem defense.

I have already agreed with the gentleman that we need to work on making access for anyone, in particular from developing countries, easier/better. This is not specific to the CCWG-Accountability, but is an Accountability issue of general application.

Given my technical background or rather me chairing and organizing ICANN's TechDay I am perhaps actually in a position to do something to focus efforts. 

It is my understanding however, that one should in fact address the (co-)chairs in particular of one has issues with third parties, and not the party concerned directly.

Not that I can find anything in the Charter, the Bylaws or the Code of Conduct requiring a a specific tone or language. 

greetings, el

Sent from Dr Lisse's iPad mini

On Jan 16, 2015, at 09:34, Kavouss Arasteh <kavouss.arasteh@gmail.com> wrote:

Dear Doctor,
1.Thank you very much for your comment.
2.The connection problem stemmed from wrong information  provided by hotel operator on telephone number to be dialed  .After I indicated the name of the hotel, ICANN staff very kindly identified the correct number and I was connected after a long waiting time and desperate efforts for situation that neither me nor the adobe  connection praetor were to be criticized
3.,However,once connected , the  communication quality was very poor and for most of the time I did not hear properly the discussion and had to repeat the points that I wished to raise.
If due to the circumstances mentioned I inadvertently disrupted the chair or due the poor quality of the communication had to speak loudly, I regret for that and inform that in no way was intentional or willful to do so.
4. I remember that we two have  had some point of disagreement in our previous e-mail exchange. However, I do not think that  such disagreements on points should result in the statement that you have made the tone and language  of which is not friendly .
Regards
Kavouss


2015-01-15 23:46 GMT+01:00 Dr Eberhard W Lisse <el@lisse.na>:
Dear Co-Chairs,

I wish to file a formal complaint about the disorder during the last
telephone call and demand that this be dealt with forthwith.

After an apparent technical issue regarding Mr Arasteh, having being
allegedly repeatedly phoned under an incorrect number, when he
finally connected to the bridge he raised his voice and repeatedly
interrupted the chair, while not having the floor/having been
recognized.

In 25 year of dealing with this stuff I have never experienced an
outburst like the one displayed by the ICG Liaison and Participant.

It is furthermore disturbing to me since the gentleman is a
professional negotiator of 40 years experience and a GAC
representative.

I also believe that such conduct is unacceptable under ICANN's rules
of behavior but in any case it is not acceptable to me and I demand
that steps are taken to prevent this from happening again.

Non withstanding the above I suppose an investigation into the
allegations of him being unable to be contacted might be in order,
and I for one look forward into find out what actually happened and
what can be done to prevent this from happening again, if anything.


That said, I notice with alarming regularly issues with individuals
being unable to access Adobe Connect and/or connecting to the call.

This is equally disturbing and hence I would appreciate if this
could be looked into as well.

I for one am setting aside some time on TechDay on Monday of the
ICANN meeting in Singapore, for an Adobe Workshop of sorts, where we
could among other issues demonstrate how one can not only listen but
also speak (directly) through the net, ie without requiring a dial
in/out.

Then there is the possibility to use Skype's dial out which works,
free of charge to US based toll free numbers.

Finally, I use a privately owned Asterix switchboard via a (Bria 3)
soft-phone on my Mac to dial a UK based toll free number, which
works extremely well with very little bandwidth from (the developing
country) Namibia.

I have asked Bart Boswinkel a while back to look into setting up SIP
access of sort, I could envisage an Asterix server which only allows
the dialing of toll free numbers (related to ICANN work).  I have
not heard back from him, yet.


This is not meant as criticism, in particular not of the chairs, who
have been bending over backwards in order to be inclusive.

greetings, el
_______________________________________________
Accountability-Cross-Community mailing list
Accountability-Cross-Community@icann.org
https://mm.icann.org/mailman/listinfo/accountability-cross-community