Dear All, On behalf of Olivier Crepin-Leblond, Chair of the ALAC, and Cheryl Langdon-Orr, Chair of the At-Large Improvements Taskforce, please find attached a draft Consumer Outreach document that was prepared as part of the At-Large Improvements Implementation Project. This document, which has been reviewed by the At-Large Improvements Taskforce, has also been posted on the Consumer Outreach wiki page at: https://community.icann.org/x/nYD_AQ. Could you please send your comments and suggestions to At-Large staff (staff@atlarge.icann.org<mailto:staff@atlarge.icann.org>) or post them on the wiki page above by Tuesday, 31 July? Regards, Heidi Ullrich, Silvia Vivanco, Matt Ashtiani, Gisella Gruber, and Nathalie Peregrine ICANN Policy Staff in support of ALAC E-mail: staff@atlarge.icann.org<mailto:staff@atlarge.icann.org>