Hello all, 

This is an interesting discussion. Having read the comments, I want to also acknowledge that indeed there is too much information. Getting people to first get engaged in ICANN is the easier part, but getting them to stay engaged is a challenge. 

I find the beginner's guide as shared by Olivier is very useful. I read through it before my first ICANN meeting. The information is still hard for someone to take in at once (as Maureen mentioned) but it can be divided into smaller bits. The ICANN Learn courses good as they are self-paced.

It is a dilemma! Videos are great but some people do not have unlimited bandwidth and would prefer to save videos for later or find alternatives. So a mix of text, videos, images is great.  

We just have to continuously engage, never giving up. In most cases when you stay long enough, then you begin to make sense of the discussions. The catch is to get someone to stay that long. 

Regards, 

Sarah

On Mon, Aug 21, 2017 at 7:52 PM, Maureen Hilyard <maureen.hilyard@gmail.com> wrote:
Great input Alfredo.. You should be on an end-user panel that could help developers who put these resources together so that they are more user-friendly and relevant to all end-users.

Mauree

On Mon, Aug 21, 2017 at 1:55 AM, Alfredo Calderon <calderon.alfredo@gmail.com> wrote:
Hi to all:

Excellent points have been made by all.  Going back to my first contact with ICANN as a face-to-face participant I would like to share my experience.
  • I was impressed with the warm greeting by all individuals with which I talked. 
  • The passion with which everyone talked about ICANN and the work they were involved in.
  • The huge number of sessions going on made it somewhat difficult to focus on a series of sessions I was interested in.
  • I had a great mentor - Eduardo Díaz, who answered all my questions as I left every session.
  • The great number of acronyms made it difficult to follow some discussions, therefore discouraging me from following the session.

However, I believe that with my background, representing a particular academic sector of society, I could contribute to enhancing ICANN's mission. It's been three years, by ICANN 60. For ICANN 60 I applied for a fellowship and will have the opportunity to interact with many groups and learn more details on how I can get involved in ICANN.

Having said that, I guess my biggest concern is that those of us that are professionals, still working full-time with many responsibilities, but eager to get involved in some Internet-related issues, or even, learn more: ICANN does not make it easy for some.

Multimedia materials, short visual descriptions of each component of ICANN, 3-minute video clips explaining what each Working Group, Committee or Organization within ICANN does would be helpful. It is sometimes difficult to find things in ICANN's World because "we the people - civil society" sometimes have to "guess" what and where topics of interest are defined or categorized. Once you get involved to develop some skills on "how and where" to look for the information desired.

Some tools that could help are:

I recently completed the ccNSO course at - http://learn.icann.org/p/ccnso-onboarding and found it very helpful. However, it has some images that are overwhelming with information and no way to drill into the details. That would be helpful!

I agree with all that the resources are great, are in various languages, but something is missing! How can we get ICANN's work accessible to more individuals in a way that they can say "Aha!, this is how I can get involved in ICANN and better serve by community from within this global organization."

Just my 2cents!

Hope to see you all in ICANN 60 and ICANN 61 in Puerto Rico!



On Mon, Aug 21, 2017 at 2:52 AM, Olivier MJ Crépin-Leblond <ocl@gih.com> wrote:
Dear Maureen,

please find my answers below:

On 21/08/2017 06:06, Maureen Hilyard wrote:
The guide is good.. but if its something we want everyone to make sense of we need to explain each section without oral or written language which is the first barrier...

We keep saying that a lot of our potential participants are not comfortable with English and then we give them that booklet.

Actually all of the Beginners Guides are translated in the 5 UN languages. It's actually the main point of the Beginners Guides, that they are translated.
https://www.icann.org/resources/pages/beginners-guides-2012-03-06-en



I love those videos where an artist draws a flowchart as a visual to explain a process - no language but the message is clear.
A new online guidebook could consist of a series of flowcharts that introduce and explain each process.
By clicking onto the flowchart you would access the artist's "explanation" of how the process occurs, but no actual voice-over required - so no language barriers..

 I fully support this. The problem, in my opinion, is not the language. It's the medium that the message is delivered on. In a world where young people have stopped reading anything else than instant messages, we need to reduce written content to short paragraphs and add audio visual content.


Anyone know a good artist?

 ICANN did. https://www.youtube.com/watch?v=1kFcxf8KAjg

Also have a look at the explanation of the Trademark Clearinghouse: https://www.youtube.com/watch?v=CZKzaj5mURo

Kindest regards,

Olivier




M


On Sat, Aug 19, 2017 at 12:37 PM, Olivier MJ Crépin-Leblond <ocl@gih.com> wrote:
Hello all,

a response I have received during the consultation process of our Outreach Strategy mentioned a comment I have heard on many occasions: how do ALSes get their members involved in At-Large activity? (see below)

There is a beginner's guide that explains how to participate in At-Large,  but it is more than three years old. https://www.icann.org/resources/files/participating-at-large-2013-11-08-en

And when I read the Guide I can't help wondering why this has not been providing a suitable answer to all the people who have asked me this question. Are we missing the target? How can we rectify this?

Kindest regards,

Olivier


-------- Forwarded Message --------
Subject: Re: [EURO-Discuss] EURALO Outreach Strategic Plan - please comment
Date: Thu, 17 Aug 2017 19:03:47 +0200
From: svg@milathan.ltd <svg@milathan.ltd>
To: Olivier MJ Crepin-Leblond <ocl@gih.com>
CC: Discussion for At-Large Europe <euro-discuss@atlarge-lists.icann.org>


Olivier,

One suggestion I have is to augment the « Task Force on ALS Engagement » section with a mention of the difficulties some ALSes may have in explaining to their members how they are able to participate and helping them to understand the basic At Large structure and dynamics so that their participation becomes easier.

It’s certainly an issue we’ve had in the individual users’ org and I think it would be useful to reflect this in EURALO’s Outreach Plan.

Thanks,

Stéphane Van Gelder
Chairman and Managing Director
Milathan LTD
"Internet Intelligence - Strategic Advice"
————————
Discover The Milathan Post on http://post.milathan.com
Follow me on Twitter: @stephvg
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-- 
Olivier MJ Crépin-Leblond, PhD
http://www.gih.com/ocl.html

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