Dear Maureen,

please find my answers below:

On 21/08/2017 06:06, Maureen Hilyard wrote:
The guide is good.. but if its something we want everyone to make sense of we need to explain each section without oral or written language which is the first barrier...

We keep saying that a lot of our potential participants are not comfortable with English and then we give them that booklet.

Actually all of the Beginners Guides are translated in the 5 UN languages. It's actually the main point of the Beginners Guides, that they are translated.
https://www.icann.org/resources/pages/beginners-guides-2012-03-06-en



I love those videos where an artist draws a flowchart as a visual to explain a process - no language but the message is clear.
A new online guidebook could consist of a series of flowcharts that introduce and explain each process.
By clicking onto the flowchart you would access the artist's "explanation" of how the process occurs, but no actual voice-over required - so no language barriers..

I fully support this. The problem, in my opinion, is not the language. It's the medium that the message is delivered on. In a world where young people have stopped reading anything else than instant messages, we need to reduce written content to short paragraphs and add audio visual content.


Anyone know a good artist?

ICANN did. https://www.youtube.com/watch?v=1kFcxf8KAjg

Also have a look at the explanation of the Trademark Clearinghouse: https://www.youtube.com/watch?v=CZKzaj5mURo

Kindest regards,

Olivier



M


On Sat, Aug 19, 2017 at 12:37 PM, Olivier MJ Crépin-Leblond <ocl@gih.com> wrote:
Hello all,

a response I have received during the consultation process of our Outreach Strategy mentioned a comment I have heard on many occasions: how do ALSes get their members involved in At-Large activity? (see below)

There is a beginner's guide that explains how to participate in At-Large,  but it is more than three years old. https://www.icann.org/resources/files/participating-at-large-2013-11-08-en

And when I read the Guide I can't help wondering why this has not been providing a suitable answer to all the people who have asked me this question. Are we missing the target? How can we rectify this?

Kindest regards,

Olivier


-------- Forwarded Message --------
Subject: Re: [EURO-Discuss] EURALO Outreach Strategic Plan - please comment
Date: Thu, 17 Aug 2017 19:03:47 +0200
From: svg@milathan.ltd <svg@milathan.ltd>
To: Olivier MJ Crepin-Leblond <ocl@gih.com>
CC: Discussion for At-Large Europe <euro-discuss@atlarge-lists.icann.org>


Olivier,

One suggestion I have is to augment the « Task Force on ALS Engagement » section with a mention of the difficulties some ALSes may have in explaining to their members how they are able to participate and helping them to understand the basic At Large structure and dynamics so that their participation becomes easier.

It’s certainly an issue we’ve had in the individual users’ org and I think it would be useful to reflect this in EURALO’s Outreach Plan.

Thanks,

Stéphane Van Gelder
Chairman and Managing Director

Milathan LTD
"Internet Intelligence - Strategic Advice"
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Discover The Milathan Post on http://post.milathan.com
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-- 
Olivier MJ Crépin-Leblond, PhD
http://www.gih.com/ocl.html