Dear All, Olivier Crépin-Leblond has asked that a call be sent to the ALAC to determine if a Statement should be submitted on the Consultation on the IANA Customer Service Complaint Resolution Process PC<https://community.icann.org/x/S4pEAg>. Please note that the comment period for this PC closes on 18-Dec-2012. Heidi Ullrich, Silvia Vivanco, Matt Ashtiani, Gisella Gruber, Nathalie Peregrine and Julia Charvolen ICANN Policy Staff in support of ALAC E-mail: staff@atlarge.icann.org<mailto:staff@atlarge.icann.org>