Registrars: The Internet's Travel Agents? (was Re: [GTLD-WG] ICANN Board Votes to Enhance New gTLDs Competition)
On 12 November 2010 04:50, Sébastien Bachollet <sebastien@bachollet.com>wrote:
And what are the consumer/end-user implications?
As domain name registrant in a new gTLD you will have just one provider and it will be able to do what it want with no balanced power.
I've never understood this. Purely from a registrant or end-user point of view, what is "balanced power"? If a TLD allows and encourages name speculation or domain tasting, how much does it matter to the end-user if the speculators are from the manufacturers (registrars) or resellers (registries)? In the previous situation, if there is a current imbalance it appears to favour registrars. Registries are forced to go through them and have no option to sell directly to the public. Registrars do not have to prove their value, they are forced upon TLD operators. And since registries cannot go direct, they are dependent on registrars' willingness to market them. There is the argument, that without competition between registrars prices would be higher than they could be. But that is offset by the fact that registrars introduce a new level of indirection that by design is more complex -- and more costly -- than a system without registrars needs to be. The status quo makes sense when there is a practical monopoly of the TLD that most people want -- .com -- so that almost all of the current competition is between registrars all selling the same TLD. But that is essentially an artificial scarcity. In a world with many gTLDs, the competition will be amongst the TLDs -- which should each be free to decide whether to use resellers or not. Now, registrars can and do provide services that are useful to some registrants, such as management of domain portfolios, automated renewals, etc. And they may call attention to TLD options of which registrants may not be aware. But I see registrars in much the same way as I see travel agents -- they are useful for some, but not all consumers (and not all suppliers) need them. Once travel agents were a mandatory middle step while airline competition was minimal. But as the regulations have been lifted and there are more airlines, the marketplace has benefited from travel agents becoming optional, as airlines are able to act as their own booking agents. And nobody complains about the ability of airlines to change fares -- from minute to minute -- as specific routes become more or less scarce.
The only power to balance those real monopolies is a well organized At-Large voice (or voices) - from the ALS to the ALAC and even to the Board.
The most basic answer to this is that ICANN has the power to _eliminate_ the monopolies. Certainly there is some need for regulation, to ensure that handling of issues such as renewals and expiries are not predatory, but that can be done by advancing user rights into all ICANN contracts. User rights can be asserted universally whether registrars exist or not. A vigilant At-Large *and* a truly competitive TLD landscape is most desirable. - Evan
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Evan Leibovitch