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Dear All,

Please join the At-Large Intercultural Virtual Workshop on Monday 29 November 2021 at 13:00 UTC for 90 minutes (English, French and Spanish interpretation).

What you need to know when working in an intercultural organisation?

Que devez-vous savoir lorsque vous travaillez dans une organisation interculturelle?

Qué necesitas saber cuando trabajas en una organización intercultural?

The topic of the first workshop on Monday, 29 November at 13:00 UTC is “The Art of Small Talk”.

Agenda and joining details: https://tinyurl.com/yy34e2nb [tinyurl.com]

ZOOM REGISTRATION: https://icann.zoom.us/meeting/register/tJMlcuyqqDIiHNG9C2_-oLOJdeus9hGF0rHa [icann.zoom.us]

If you require a dial-out please contact At-Large staff at staff@atlarge.icann.org with your preferred number and language channel.

Questions to be discussed are, inter alia:

• What are do and don’ts in a small talk?
• Which topics you should never touch?
• How important, or less important, is small talk in a region for building trust or just as am matter of politeness?
• How sensitive is a culture with regard to speed, tone, irony, volume?
• How do you approach a person you would like to get to know?

BACKGROUND:

Working within ICANN can be challenging, for staff as well as for the numerous volunteers that form this international organisation. Collaboration across the globe and over various time zones, the different perspectives you have whether you participate as an employee or as a volunteer, as well as a lack of understanding for each other’s cultural background and behaviour are potential sources of conflict.

However, a positive aspect is that the ICANN community has all the sources to overcome intercultural misunderstandings. We just have to talk and to listen to each other.

The At-Large Capacity Building Working Group Sub Team would like to start a series of interactive workshops, addressing the global At-Large Community and increasing our ability to understand  and appreciate each other’s challenges. During these workshops, we will explore the “secrets” of our different cultures on some dedicated examples such as:

1. Verbal communication (speed, tone, irony, volume)
2. The art of small talk
3. Time sensitivity
4. How to dress
5. Eating manners
6. What is expected from a community leader?
7. How work hierarchies in your country and which effect they have at your performance at ICANN?

… just to name a few

We will start the series with a topic related to communication - something that we possibly will need to re-fresh as we prepare to meet in person again - hopefully soon!

If this initial workshop is a success, we will continue with this series in 2022 on the other topics and introduce the format to the wider ICANN Community.

Source: Harassment presentation at ICANN Learn

Thank you.

Kind Regards,

At-Large Staff

ICANN Policy Staff in support of the At-Large Community

Website: atlarge.icann.org

Facebook: facebook.com/icannatlarge

Twitter: @ICANNAtLarge