Dear ALAC Members and Secretariat Members:

I thought I should forward this very thoughtful and insightful post from Dharma Dailey. 

Dharma, I'm hopeful that we can all work to help create an environment in which you will wish to become more active, given a bit of time and for what it is worth, on ICANN's part, I'm committed to doing whatever I can, or we can, do to help foster that happening.

Once the dust settles from the LA meeting I will try and find some time if you are willing when I can speak further with you about how to operationalise some of your perspectives?

Begin forwarded message:

From: Dharma Dailey <dharma@ethoswireless.com>
Date: 29 October 2007 20:20:50 GMT-07:00
To: jam@jacquelinemorris.com
Cc: Darlene Thompson <DThompson@GOV.NU.CA>, NA Discuss <na-discuss@atlarge-lists.icann.org>
Subject: Re: [NA-Discuss] [At-Large] FW: Informationonrespectful communication

It takes a lot of effort to make things easy for people to  
participate well.

I consider myself to be one of the people who has taken my ball and  
gone home due to the culture around ICANN.   Poor process= poor  
outcomes and unhappy people.  Poor process makes good people act  
foolishly.  I walked away from San Juan with a very favorable view of  
most people that I met, but a very unfavorable view of the scene.

One argument that I would give for at-large as a separate entity from  
an NGO centered body is the fact that there is a big cultural divide  
between the way mom and pop groups build consensus and the way NGOs  
do.  I believe that culture-clash is  part of what we are witnessing  
in at-large.   At-large is a kind of ad-hoc group trying to interact  
within the  "big NGO" culture of ICANN.   In order to fix the  
troubles of at-large -- and perhaps more generally ICANN itself-- it  
will take a lot more than a chat with the ombudsmen.    Within the  
networks that I work most closely with- open source, appropriate  
technology, community media, local broadband projects-- there is an  
awareness that you need to have "process artists" in the fold of any  
functioning group in order to make it cohere well enough to get stuff  
done.   *AND* unless its a very small affinity group -- there *MUST*  
be more than one involved.   You need a critical mass of people who  
can corral people back to the agreed upon topic, the agreed upon  
process for getting things done, and so forth.  For groups as large  
and international as the ones that meet around ICANN there is the  
additional challenge that there are very distinctly different ways of  
approaching the work that we each bring with us.  Therefore the  
people who are shepherds of the process need to be highly skilled.   
They need have more than one or two tricks up their sleeves because  
they won't make friends by saying, "This is what we do in XYZ place  
and it always works for us."

While I can appreciate the sentiment of the PDF that Jaqueline sent  
around, I think it is too general to be of use on its own.  There are  
some nice principles in it, but to actually get stuff done principles  
need to be spelled out into clear modes of action.    Recently,  
Gareth Shearman of Telecommunities Canada and I went to an ARIN  
(American Registry of Internet Numbers) meeting.   It was both  
amusing and refreshing to watch the cartoon at the Newcomers meeting  
that modeled exactly how to speak at the open mic.  It was both  
ridiculous and a very useful tool to get up to speed on how to fully  
participate in the odd little world that is ARIN.  The cartoon leaves  
nothing to the imagination in terms of process.    I would say a good  
2/3 of the ARIN community are "process artists"  and they do seem to  
be able to move through a lot of dense techno-political material in  
an amazingly efficient way with lots of input from those present.    
*And* the process is dynamic with suggestions from the community  
constantly refining the process.

"Making friends" is also a critical part of volunteer, ad-hoc  
groups.  It should be fostered as it leads to better outcomes, higher  
levels of participation, longer cycles of involvement and so forth.    
Time honored traditions such as breaking bread are small investments  
in the long run.  Time for reflection and interaction among peers are  
critical to plan into the work cycle.  As far as I'm concerned, the  
ancillary benefit of being able to rub elbows with others who care  
about the social impact of networks outweighs the benefit of  
participating in ICANN per se. Therefore, if there is value to  
recruiting "people like me" into the ICANN process, the structure  
leaves little incentive for me to be involved because 1) the  
structure doesn't allow much lateral interaction  2) I'm not learning  
much about how ICANN policies affect the issues I care about  3) It's  
not fun to participate.   In short, there is no payoff.

Those of you whom I spoke with in San Juan have heard me say this,  
but I believe that it would be worthwhile to hire a trained  
facilitator for the meetings and, for that matter, for the email  
lists.  Someone who has experience working within ad hoc structures.   
At-Large has so much potential, and yet...

-Dharma Dailey
Emerging Futures Network


On 29-Oct-07, at 9:21 PM, Jacqueline A. Morris wrote:

To repeat

I did not refer anything to the Ombudsman, as ALAC Chair or as a  
private
individual. However, if I were to do so as an individual, that  
would be
confidential  and I wouldn’t have to discuss with anyone.  As Chair, I
continue on the path of asking for respectful communication that  
has been
ongoing for months. He’s one of the sources that I have checked as  
experts
in the matter and he sent me info that I passed on. Other  experts  
have
provided input into the emails I have sent in the past, have  
provided other
background information, etc. The Ombudsman is an ICANN resource,  
not only a
tribunal.

And others have indicated to me that they have approached the  
Ombudsman. I
don’t expect that they will post to this list, as part of the  
problem is
that they feel oppressed and unable to participate.



You are perfectly within your rights to disagree with anything and
everything on all lists. Just please do it without personal attacks,
disrespect, threatening language, insults etc. As I have been  
asking for a
while, as is in the NARALO code of conduct, as in the ALAC Rules. I  
haven’t
indicated in any emails in public  any persons from any region as  
being
culpable. So this isn’t an anti-NA thing. There is no attempt to  
muzzle
anyone from expressing their opinion in a respectful and polite  
manner.
There however is an ongoing attempt to make these lists comfortable  
for
everyone, from all regions, to express their opinions, to not be  
afraid to
say what they think. I would hope that as great advocates of free  
speech, NA
in particular would support actions taken to ensure the rights of  
all to
participate freely.



And before anyone takes this as proof that I think that this email  
is any of
those things, I am saying this in a general way.

Jacqueline



From: Thompson, Darlene [mailto:DThompson@GOV.NU.CA]
Sent: Monday, October 29, 2007 17:45
To: jam@jacquelinemorris.com; Robert Guerra; NA Discuss
Subject: RE: [NA-Discuss] [At-Large] FW: Informationonrespectful
communication



Jacqueline,



It is still true that you did not get full support from ALAC to go  
to the
Ombudsman.



Cultural sensitivity goes both ways.  I worded my e-mails as  
politely as
possible but I sitll had to disagree with what was happening.  I am  
really
tired of people complaining about the lack of sensitivity from NA  
people.
If it there were actually any insults or threats then you would be  
fully
justified in doing what you did just as an individual.  As ALAC  
Chair, you
did not - not without a quorum from the ALAC - unless you made it  
clear that
you were doing so as an individual.  Using your power to stifle  
contrary
view is not appropriate and I refuse to back down from this point.



Therefore, what Robert says, still goes.  I support him 100%.



Darlene



   _____

From: na-discuss-bounces@atlarge-lists.icann.org on behalf of  
Jacqueline A.
Morris
Sent: Mon 10/29/2007 8:33 PM
To: 'Robert Guerra'; 'NA Discuss'
Subject: Re: [NA-Discuss] [At-Large] FW: Informationonrespectful
communication

Robert

Not at all.

And I told you that in my reply to your private email to me.

Mis-representing what I said is not kosher at all.



I sent some info that was sent to me by Frank after a discussion with
several people about how to improve the respect in online  
communication. He
is the ICANN expert in this.  This is a follow up to the emails I  
have sent
previously on list communication.



With regard to who has contacted the Ombudsman to date about emails  
sent to
the public list (NOT the NARALO list)  - I cannot say, as Ombudsman
referrals are confidential and he hasn’t told me anything about  
that. Others
have however indicated to me that they have considered approaching  
or have
approached him about some emails on the public list. I haven’t been  
informed
by anyone about complaints to him on any communication on the  
NARALO list to
date.



That is the correct information, and I hope that you will correct  
any emails
that you have sent out with the erroneous information .



Jacquelin





From: Robert Guerra [mailto:lists@privaterra.info]
Sent: Monday, October 29, 2007 17:03
To: NA Discuss
Subject: Re: [NA-Discuss] [At-Large] FW: Information onrespectful
communication



As some of you might have seen. it seem that Jacqueline thinks that  
comments
from myself and others on NA RALO are soo inappropiate that it  
requires a
referral to the ombudsman for his comment.



Frankly, i'm amazed and shocked. I ask that if you feel strongly on  
this
that you comment - ASAP.



thanks



Robert



--





Begin forwarded message:



From: Robert Guerra <HYPERLINK
"mailto:lists@privaterra.info"lists@privaterra.info>

Date: October 29, 2007 4:59:08 PM PDT

To: At-Large Global List <HYPERLINK
"mailto:alac@atlarge-lists.icann.org"alac@atlarge-lists.icann.org>

Subject: Re: [At-Large] FW: Information onrespectful communication



Jacqueline:



Huh !



Either don't understand your email, or am so surprised that as  
outgoing
chair you would take such an action. To be hones, after a  
productive and
team building day yesterday - you take this bombshell and drop this  
on us.
i'm frankly shocked ...





I am assuming correctly that differences of opinion are such that  
you - in
your own personal capacity - are asking the  ombudsman to pass a  
judgement
on individuals in at-large that are exercising their freedom of  
speech?



An action such as a referral should be done in consultation with  
the ALAC,
and not done on your whim. Please seek the support of your peers,  
to take
such drastic steps.



Might I suggest that - instead - you seek the input of the alac,  
and see if
indeed we concur with your course of action. If obtain support,  
fine. If
not, then no course of action - should be obtain.





In summary - I think I speak for many of those on the ALAC in  
saying, please
seeking clarify your proposed actions. Personally, I think they are  
most
inappropriate.





regards,



Robert

---

Robert Guerra <HYPERLINK
"mailto:rguerra@privaterra.ca"rguerra@privaterra.ca>

Managing Director, Privaterra

Tel +1 416 893 0377







On 29-Oct-07, at 4:01 PM, Jacqueline A. Morris wrote:

0" Content-Transfer-Encoding: quoted-printable

Dear all

As so many of the postings to this list are so disrespectful I have  
asked
the Ombudsman for his input informally, before he gets brought into it
formally by people who this has affected negatively. He has offered  
the
following. Please read and attempt to follow some of the   
suggestions in the
documents he has sent, so we can all work productively.

Jacqueline



From: frank.fowlie [HYPERLINK
"mailto:frank.fowlie@icann.org"mailto:frank.fowlie@icann.org]
Sent: Monday, October 29, 2007 15:51
To: jacqueline Morris
Subject:



wellington comment  from page 6 on



and





HYPERLINK
"http://www.icann.org/ombudsman/respectful-communication.pdf"http:// 
www.ican
n.org/ombudsman/respectful-communication.pdf



Frank Fowlie, MACAM
Ombudsman

The Internet Corporation for Assigned Names and Numbers (ICANN)
4676 Admiralty Way, Suite 330
Marina del Rey
California, USA, 90292

tel: +310-823-9358
fax: +310-823-8649

HYPERLINK "http://www.icannombudsman.org/"www.icannombudsman.org

The Values of this Office are:
-Respect for Diversity;
-Excellence in Ombudsmanship;
-Professionalism;
-Confidentiality;
-Impartiality;
-and Independence.









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--
Regards,
 
Nick Ashton-Hart
Director, At-Large
ICANN
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