◦ Coercive Field Staff Conduct (Jio Fiber): Jio field staff attempted coercive installation tactics, including aggressively demanding OTPs for the wrong "AirFiber" connection, refusing to acknowledge my hold request, pressure to surrender equipment, making false claims (e.g., wired Jio Fiber being unavailable when it is present), and surreptitiously recording conversations. This constituted a "violation of privacy" and consumer rights
.
• Broader Digital Identity and System Integrity Concerns:
◦ Identity Document Misuse: The discovery that my expired driving license number might have been used by someone else highlights a severe potential for identity misuse and fraud. Despite getting a renewed license, the new numbering convention and vague history leave open questions about past misuse
.
◦ Persistent System Disruptions: I have experienced "persistent, targeted disruptions" over the past five years, including "storage integrity" issues (hard disks becoming unrecoverable), "progress reset and reversed again and again" in application development, and "DNS lab get contaminated by script file corruption"
. These point to "possible surveillance, sabotage, or automated policy enforcement mechanisms," and even "persistent firmware/rootkit infections". These incidents led me to stop participating as a node in the Interplanetary Network after an NVMe incident.
◦ Current Precautions: Given these concerns, for the past 3 weeks, I have been using Railwire broadband only for television, connecting my computer to a USB live operating system through a tethered mobile connection . The Jio AirFiber modem remains unplugged and unused .
These issues, particularly the denial of user control, restrictive IP policies, and inadequate security practices by ISPs, are considered a "national concern" as they affect "millions of RailWire and Jio users" and pose "structural vulnerabilities in last-mile internet provisioning," undermining user trust, digital innovation, and independent network management.