We encourage everybody to take the survey.

Nothing personal, but filling out this survey does not rate very high on my list of fun ways to spend half an hour during Christmas week. R's, John

-------- Message original -------- Sujet: [soac-discussion] ICANN Stakeholder Satisfaction Survey Date : Thu, 22 Dec 2011 12:03:12 -0800 De : Kurt Pritz <kurt.pritz@icann.org> Pour : soac-discussion@icann.org <soac-discussion@icann.org> Copie à : David Olive <david.olive@icann.org>, Jamie Hedlund <jamie.hedlund@icann.org>, Akram Atallah <akram.atallah@icann.org>

Dear ICANN Leader:

Thank you for communicating the availability of the ICANN Stakeholder Satisfaction Survey to your community earlier this month. We are starting to get good general response from community members but ask that you to send out a reminder and encourage all members of your community to review and complete the survey document.

Thus far, nearly 350 community members have viewed the survey, but only about 10% of those viewers have followed through and completed the document. Most constituencies / stakeholder groups have furnished at least one response, but some have not ­ our goal is to see broad participation from all constituencies and stakeholder groups. I think that this is a valuable opportunity to comment for all stakeholders. Even if the form or content might not suit some of the initial readers, all should participate. We seek to improve ICANN and, importantly, we also seek to demonstrate the vibrancy of the bottom-up policy making community by strong participation in this survey.

Please remind members of your community that the survey link at http://ICANN-SS-2011.questionpro.com/ will remain open through 3 January 2012. Personal encouragement you can offer to increase survey completion would be most appreciated.

To reiterate just a bit, the survey is designed to create an initial baseline of general ICANN stakeholder satisfaction that we can then use to compare against future results. The more community feedback we get on this initial survey, the more informative and statistically reliable the feedback will be and the more responsive we can be to any particular areas of community concern.

Thanks very much for helping promote this effort. We hope that many members of your community will participate.

Please accept my best wishes for a joyful, relaxed holiday season.

Best regards,

Kurt Pritz

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