Dear BC members,

Please see email below from CCT Work Team Staff member Scott Pinzon, Director, Policy Communications.

If anybody BC member would like to volunteer for the interview please advise me and I will pass on names to Scott.

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The GNSO web site improvement project is proceeding well and picking up momentum! During the first half of August, I anticipate that the site will reach a state where the back end (servers, databases, etc.) is ready to support anything we want to do with the front end ( the display and organization of the site).

However, we lack some of the data we need about how people actually use the GNSO site. We can easily hatch a plan for reorganizing GNSO content, but we need real user input so we can validate that our strategies actually solve the problems users experience.

For that reason, I am asking you to suggest names of folks who are heavy users of the GNSO website. I intend to conduct a dozen phone interviews with site users. Ideal candidates could be Council members, WG members, or even members of other ICANN entities (we want the site to work for both insiders and outsiders). The main qualifications are that they must be familiar with the site, and able to answer basic questions such as, “When you come to the GNSO web site, what are you usually trying to accomplish?” and “What do you like least about the site? Why?”

Please forward names and contact information to me. I will contact individuals to see if they are willing to participate in an interview lasting up to 45 minutes. No need to overthink — a name or two has probably already popped into your mind, so please respond today or tomorrow!

GNSO Communications team members, this supports the plan I mentioned in our call yesterday. Please feel free to nominate yourselves if you are willing to be interviewed; and naturally, any other “power users” or interested members who come to mind.

Thanks so much!
Towards a better GNSO site,   

Chris Chaplow
Managing Director
Andalucía.com S.L.
Avenida del Carmen 9
Ed. Puertosol, Puerto Deportivo
1ª Planta, Oficina 30
Estepona, 29680
Malaga, Spain
Tel: + (34) 952 897 865
Fax: + (34) 952 897 874
E-mail: chris@andalucia.com
Web: www.andalucia.com
Information about Andalucia, Spain.

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