Dear all,

Included is the draft ccNSO Council submission for consultation on the IANA customer service complaint resolution process (http://www.icann.org/en/news/public-comment/iana-complaint-resolution-27nov12-en.htm).

The drafting included, Keith , Becky and Paul Szyndler.

As you may recall this consultation was extended at the request of the Council. In order to submit it as soon as possible, could you be so kind to indicate if you have any objections by COB UTC  of Friday 1 March 2013.

Thank you,

Kind regards,

Bart