Dear Council,

The following persons have put their names forward as candidate for the one (1) seat on the Customer Standing Committee (CSC):

• Erwin Lansing, .dk
• Alejandra Reynoso, .gt (Councilor)

As a result the ccNSO Council will need to select one of the two candidates.

According to the current guideline ccNSO Actions Respecting the Customer Standing Committee (https://ccnso.icann.org/sites/default/files/file/field-file-attach/2016-12/guidelines-ccnso-csc-16jun16-en.pdf):  “If more candidates apply than are needed, the Councillors eligible to vote will each compile a list of their up to top 5 candidates, based on the Selection Criteria, by assigning 5 points to the most preferred candidate, 4 points to the second preferred candidate, etc.”

Councillors eligible to vote

If a Councilor intends to become a member of the group, then this Councillor shall not be involved in the appointment process due to a direct conflict of interest. A Councillor may also declare a conflict of interest at any stage for other reasons, for example, a Councillor and nominee may be working for the same ccTLD manager. After such a declaration of a Councillor, this Councillor shall not be involved in the appointment process anymore.

As a result, and for this particular CSC selection process Alejandra Reynoso will not participate in the selection procedure. All other Councilors will receive the Expression of Interest and supporting documents, unless you indicate consider you are conflicted.

List of preferred candidates

The Councillors eligible to vote will each compile a list of candidates, based on the Selection Criteria (see below) with the most preferred candidate on the top and the least preferred candidate at the end of the list. If a candidate does not meet the criteria in the view of a Councillor, the Councillor should refrain from listing that candidate.

Each of the voting Councillors will send her/his list of preferred candidates to the ccNSO Secretariat (email address kimberly.carlson@icann.org), within 5 working days after receiving the list of candidates.

Based on each of the individual Councillor’s rankings, the Secretariat will prepare the overall ranking of all candidates by assigning the highest number (2) to the most preferred candidate, and lowest to the least preferred and zero (0) to a candidate that is not included in the list. The highest number will be the same as the number of candidates. For example if 7 candidates apply, the candidate who is most preferred by a Councillor will be assigned 7 and the next preferred 6 , etc. The candidate(s) receiving highest total of assigned numbers, is most preferred overall candidate. The secretariat will report the ranking to the ccNSO Council one (1) business day after the day eligible Councillors could submit their list of preference. 

Selection Criteria

CSC members will be slected based on how well they meet the following set of skills and experience:

• Direct experience and knowledge of the IANA naming function
• Analytical skills, ability to interpret quantitative and qualitative evidence, and draw conclusions purely based on evidence.
• Experience in managing and/or participating in committees (e.g. meeting coordination, reporting, and escalation) in order to contribute meaningfully to CSC processes
• Demonstrated ability in relationship management to support diplomatic discussion, consensus driven decision making, and productive negotiation
• The candidates have excellent communication skills in order to represent ccTLD interests and to keep the ccNSO and broader ccTLD community informed on progress
• Able to work and communicate in written and spoken English.

Further a candidate:

• Should commit to actively participate in the activities of the CSC on an ongoing basis
• Should be employed or have active backing by a ccTLD manager and should demonstrate the support by the ccTLD manager in respect to the required time commitment to participate actively in the CSC.

In addition, and in accordance with the charter of the CSC, only if a candidate is considered to meet the above criteria the following diversity criteria should be taken into account:

• Geographic regions;
• Gender diversity;
• Type, experience and size of ccTLD manager.