Dear all, The ccNSO Council is seeking one (1) volunteer who wishes to be a member on the Customer Standing Committee (CSC). The two-year term of Brett Carr (.uk) ends by 1 October 2020. He is not term limited. If interested, please send the following documents to: Kimberly.Carlson@icann.org<mailto:Kimberly.Carlson@icann.org> no later than Friday, 19 June 2020 (23:59 UTC). 1. Filled in application form (found here<https://community.icann.org/x/wgGbAw>) 2. Your resume, curriculum vitae, or biography. 3. If applicable, a letter of support from your employer in respect to the required time commitment to participate actively in the CSC. The ccNSO Council will then select a candidate following the procedure detailed in the Guideline: ccNSO Actions Respecting the Customer Standing Committee. The newly selected member will take her or his seat on 1 October 2020. The CSC has been established to ensure the satisfactory performance of the Internet Assigned Numbers Authority (IANA) naming function. The CSC monitors PTI’s performance of the IANA naming function by analyzing performance reports on a monthly basis and publishing its findings. It is authorized to undertake remedial action to address poor performance, and if performance issues are not remedied, the CSC is authorized to escalate the performance issues to the ccNSO and GNSO for consideration. Additionally, the CSC may recommend changes to the naming Service Level Expectations as well as enhancements to the provision of the IANA naming services. For your information: The CSC meets once every month and as member the anticipated time commitment is around 4-6 hours per month. If you want to understand more about the scope of the requirements and duties of membership of the CSC, or what is expected from a member and time commitment please do not hesitate to contact one of the ccNSO appointed members on the CSC Alejandra Reynoso or Brett Carr, the ccNSO Secretariat, or check the background material: * Applicable Guideline: ccNSO Actions Respecting the Customer Standing Committee<https://ccnso.icann.org/workinggroups/guidelines-ccnso-csc-16jun16-en.pdf> * CSC Charter<https://www.icann.org/en/system/files/files/csc-charter-amended-27jun18-en.p...> * CSC Skill-set requirements<https://www.icann.org/en/system/files/files/csc-skill-set-matrix-members-lia...> Best regards, Kim