All, The ICANN Ombuds announced the first Service Quality Survey, to use community input to strengthen and improve the Ombuds Office. Read more: * March blog<https://www.icann.org/en/blogs/details/you-said-we-listened-public-comment-p...> * Announcement: https://www.icann.org/en/blogs/details/helping-the-ombuds-office-learn-and-i... Best regards, Joke Braeken joke.braeken@icann.org<mailto:joke.braeken@icann.org> ccNSO at ICANN86: https://www.icann.org/en/ccnso/meetings