Dear all, I am mailing you to alert you that the ccNSO Council will be seeking a volunteer to be a member on the Customer Standing Committee (CSC). The call for volunteers will start next week 15 August and close on 29 August 2019 at 23.59. The CSC has been established to ensure the satisfactory performance of the Internet Assigned Numbers Authority (IANA) naming function. The CSC monitors PTI’s performance of the IANA naming function by analyzing performance reports on a monthly basis and publishing its findings. It is authorized to undertake remedial action to address poor performance, and if performance issues are not remedied, the CSC is authorized to escalate the performance issues to the ccNSO and GNSO for consideration. Additionally, the CSC may recommend changes to the naming Service Level Expectations as well as enhancements to the provision of the IANA naming services. If you are interested, the CSC meets once every month and as member the expected time commitment is around 4-6 hours per month. If you want to understand more about the scope of the requirements and duties of membership of the CSC, what is expected form a member and time commitment please do not hesitate to contact Brett Carr, one of the ccNSO appointed members on the CSC  or me or check the background material: Applicable Guideline: ccNSO Actions Respecting the Customer Standing Committee CSC Charter CSC Skill-set requirements Background CSC Kind regards, Bart Boswinkel ccNSO Secretariat