Dear All, Kindly find attached the ALAC Statement on Recommendations to Improve ICANN’s Office of Ombudsman (IOO). In the interest of time, the ALAC Chair requested that the Statement be transmitted to the ICANN public comment process with a note that the Statement is pending ALAC ratification. ICANN Policy Staff in support of the At-Large Community E-mail: staff@atlarge.icann.org<mailto:staff@atlarge.icann.org> Website: atlarge.icann.org<http://atlarge.icann.org/> Facebook: facebook.com/icannatlarge<http://www.facebook.com/icannatlarge> Twitter: @ICANNAtLarge<http://www.twitter.com/ICANNAtLarge> [ignature_383280922]