Some may call this a public utility, but it’s still a government controlled monopoly. Allowing a monopoly to raise it’s price “at will” is a violation of decency. In that customers don’t have a second option, the controlling organization has the responsibility to consider the interests of all concerned. Unless you’ve figured out a way to bring competition into this program, it’s your obligation to make sure the interest of both the provider and the customer is balanced. Sent from Mail<https://go.microsoft.com/fwlink/?LinkId=550986> for Windows 10