4. How does one differentiate between inappropriate remarks or actions, and harassing, demeaning, and abusive behavior? Many harassment policies scope the offensive activity or actions in terms of repeated behavior that forms a pattern, or if only a single event, an event that is of very significant proportions (eg physical contact). A policy must be clear enough that when Implementation guidance and training is provided, our global multicultural audience will be able to understand clearly when conduct and speech are unwelcome or inappropriate, and when they are very offensive to normal sensibilities and constitute harassment. Defining normal will be challenging.
These question largely go to implementation and are beyond the scope of our current, initial, policy reference point.
Regarding Stephanies criticisms of specific points contained in the "ICANN Conference Harassment Policy - Key Points" distributed by James on 15 April at 22:55 UTC:
1. I support the text as written without any changes, although certainly believe it could be approved. Please remember this is a mere reference point.
2. As harassment by definition is directed at an individual I reject Stephanies concerns for the section beginning "inappropriate communication".
3. As Stephanie rightly notes ICANN as a private corporation has no control over whether an accused party seeks legal redress for any perceived harm. The prohibition against retaliation is a necessary clause that encourages victims to come forward but as with all policies written by a private corporation the effect of said policy is limited to the corporations remit. That is true of this entire document. I woulds not want to limit the language as operation of law already constrains it's reach and I would prefer that the anti-retaliatory language be as broad as legally possible. The current language meets that goal. I should note the same concerns have been expressed concerning whistleblower policies and have been found to be lacking.
4. I reject Stephanie's assertion that you need to "train a couple of thousand conference attendees to recognise and prohibit this type of conduct". That is FUD. This policy empowers those who witness such behaviour to report it given that often the power relationship involved makes it impossible for the victim to report it. I note this is mere reporting; no judgement as to validity of the complaint is being made.
Although I would prefer to keep the language as is, I would have no objection to changing "should immediately" to "are encouraged to immediately" if that would address some of Stephanie's concerns.
5. I not only reject Stephanie's assumption that the Ombudsman is or should be the first line for reporting, our small group, at my request, deleted this concept from our proposal. First, the Ombudsman in not empowered by the ICANN Bylasws to conduct investigations into relations between parties that have no direct contractual relationship with ICANN. That he did in the most recent publicised incident is being considered for litigation (against ICANN) by one of the parties involved and has prompted me to write a letter to Steve Crocker asking for an explanation / justification (response yet to be received). There are people within ICANN corporate in the human relations department who have expertise in this area and who I believe are far better qualified to handle these types of complaints than the Ombudsman. That said, I would prefer for ICANN corporate, not us, to establish the reporting structure in line with other responsibilities and expertise of their employees.
6. The line "ICANN will protect the confidentiality of individual(s) reporting suspected violations of the incident(s) to the extent permissible and with due regard for procedural fairness" is good language and should be retained. Stephanie's proposed substitution is too limiting ('investigations and interviews conducted under this policy"), too defined ("confidential") and would expose ICANN to greater legal liability should a party be dissatisfied. The text in the proposed document is read as a "best effort" clause and would not expose ICANN legally except in the case of gross negligence.
7. I agree with the clause requiring staff members who become aware of "any form of harassment or potential incidents": to report them to the front line employee given responsibility for these matters. This is not just good policy in terms of stopping harassment, this is good policy in terms of limiting ICANN's exposure to lawsuits resulting from such incidents.
I do not believe putting links to nonspecific government harassment policies has any value whatsoever. ICANN is not a government, it is a private corporation. We are not trying to create, in this action, a comprehensive harassment policy, but rather a conference harassment policy. Links to specific conference harassment policies, of course, would be most welcome if anyone wants to spend the time to find and link to them.
As stated, I would prefer to keep the letter and reference document as written. I respectfully disagree with Stephanie on many of her comments and by timing her response so late there really isn't time to engage in a full conversation as would be desirable.
However, if it is deemed permissible for Stephanie's last minute changes to the proposed document to be accepted over my objection then I respectfully request the following additional changes be made:
- Addition of an opening clause
?This policy aims to strengthen and safeguard the ICANN working environment so that it is a welcoming and enabling diverse environment for stakeholders from all backgrounds.
- Change the word 'colour' to 'ethnicity'
- Exclude the word 'disability', as that term is now considered to be somewhat derogatory'; handicap should suffice
- change 'sex' in all instances to 'gender'; 'sex' has connotations that does not fully describe the wide array of possible sexual identification categories that 'gender' does;
-, include 'stalking' as a prohibited offense
Again, my preference would be to go with the document as is. I will remind everyone that this is merely a reference note to provide an example of what a policy might look like. There will be ample opportunity for the community to weigh in on the actual proposed policy at a later date.
I note also that Phil has made some additional recommendations today to strengthen the proposal. My principle objection is timing (although in a different procedural environment I would consider them friendly amendments) - I am generally in agreement , at least in part, with all but one of his proposed changes. I will note that Phil's earlier recommendations have been incorporated into the document. His current proposals and my responses:
1. What procedural due process protections will be established for parties to the dispute, and what standard of proof shall be required for an adverse finding.
I agree that this would be a useful addition to the accompanying letter as a bullet point.
2. I believe we need a standard that requires some intent on the part of the alleged harasser to demean, denigrate, harass, etc.
Harassment by legal definition has a mens rea component. I would not object to making this clear in the policy document but do not believe it is necessary.
3. policy needs to be further developed to make clear that conduct of a criminal nature (assault, indecent exposure, rape) is outside the scope of any harassment policy and is to be reported by ICANN to the proper authorities.
We need to be careful here. It may not be clear whether an activity is or is not illegal. I would not want to create any legal obligation for ICANN to report any alleged crime. I'd suggest that rather than put this in out policy proposal we add another bullet point to the letter akin to:
- We believe procedures need to be developed so that those matters that are violations of law are reported immediately by ICANN or the complaining party to the proper authorities.
I think we need to note this but I would be hesitant in a rushed manner to come up with exact wording within the proposed "key points". I'm fine with a bullet point in the letter.
- “You should report any actions that you believe may violate this policy no matter how slight the actions might seem” I would suggest deleting everything after the word “policy”, leaving more discretion to a target or witness to decide when to invoke whatever procedures may be created to deal with harassment.
I agree.
-Finally, I would suggest that the term “ICANN Conference” needs to be clearly defined to make clear its breadth. That is, does it only cover incidents that occur at the official meeting site or are other locations and activities covered; such as meeting sponsor social events, official meeting hotels, etc.?
Good point. I would limit the policy to the meeting itself, I don't believe ICANN should limit the free expression rights of sponsoring organisation, but am open to other ideas.
WAY FORWARD
The GNSO is late in making this submission. We do need to act now.