PLEASE READ: Transitioning to Zoom
Dear all, As you may already know<https://www.icann.org/news/blog/transitioning-icann-s-remote-participation-p...>, ICANN is replacing the Adobe Connect tool with Zoom. As with all transitions, there will be a learning curve for community members as well as for staff but through the tools, information and proposed next steps outlined below, we hope we can make this transition is as smooth as possible. The complete roll out is expected to be finalized by ICANN65, Marrakech, however many groups will be noticing their calls scheduled on Zoom as of next week. Please see below a few pointers which we hope will help get everyone ready. How is staff preparing for the transition? Staff has received training, has viewed training videos and has had the opportunity to go through practice runs in Zoom rooms. This should facilitate our assistance in getting you all up to speed and work with the different groups on transitioning existing practices to the zoom environment. What is available to the community to prepare for the transition? Staff is reaching out to Stakeholder Group and Constituency, as well as PDP Working Group, leadership teams to introduce them to Zoom and ensure they will be comfortable running their first sessions with this new tool. Staff will also present Zoom to community members at the beginning of each conference call to ensure all understand the different functions and how to use them. The attached Welcome to Zoom! document will be presented at the same time. SOAC Support staff will be present during each call to assist. What stays the same? (please open the Welcome to Zoom! document for a visual) Zoom rooms still show participant and chat pods. The public chat pods will be archived and circulated as per usual, the private chat content remains inaccessible to ICANN Org staff). Documents can still be viewed in the Zoom room but please note that this sharing is a screen share which means it is no longer possible to scroll through documents unless the person who is sharing their screen does so. It is possible to join the audio via audio bridge (telephone) or via the computer. Zoom VoIP quality is excellent. It will still be possible to get a dial out for those unable to connect to the Zoom room. What changes? (please open the Welcome to Zoom! And the FAQ documents) Participants need to click on the participant list and the chat to activate them. This just takes two seconds. The content of the chat only appears from participant connection time. This means if you joins 4 mins late, you will not be able to access the first 4 mins of the chat. Zoom is notified of this and is looking into resolving the issue. The entire content of the chat transcript will however be available immediately after the end of the call once it gets posted / circulated by the host. Several documents can be viewed at the same time if several staff members are screensharing, this will allow you to navigate (as applicable) to Notes, Agenda and Documents in your own time during the call. Documents will be able to be shared via the chat to allow all to download materials to their computers during the call. The mobile app does not require you to remain in the app in order to hear the zoom room audio. Please open the attached FAQ document for any additional queries you may have. If you have any comments, questions or suggestions, please let us know – our objective is to make sure this transition is as smooth as possible. Kind regards, The GNSO Team Nathalie Peregrine Manager, Operations Support (GNSO) Internet Corporation for Assigned Names and Numbers (ICANN) Email: nathalie.peregrine@icann.org <nathalie.peregrine@icann.org%20> Skype: nathalie.peregrine.icann Find out more about the GNSO by taking our interactive courses<applewebdata://EB3A6F47-9760-400D-A39B-A7EFFC56B467/learn.icann.org/courses/gnso> and visiting the GNSO Newcomer pages<https://urldefense.proofpoint.com/v2/url?u=http-3A__gnso.icann.org_sites_gns...>
Hello Julf, Thank you for your question. We would advise downloading the desktop app as it covers all features, but the browser option is also available. Staff will be opening the calls with Zoom early to allow all to join ahead of time in order to feel comfortable. SOAC Support staff will also in addition, take a few minutes at the beginning of each Zoom call, to present the tool and features. The GNSO Council meeting on the 18 April 2019 will still be run on the Adobe Connect room, but will shift to Zoom after that. If Councilors feel however that they would like a short session focused on Zoom only in order to be adequately prepared, staff will be more than happy to set one up. Kind regards, Nathalie On 4/11/19, 9:16 AM, "Johan Helsingius" <julf@julf.com> wrote: > ICANN is replacing the Adobe Connect tool with Zoom. Thanks, Nathalie! Will there be a way to test browser compatibility with Zoom before first use? Julf
We used it for a call this week and it worked very well and ICANN Staff were very good at showing us around some of the features -- Mr Michele Neylon Blacknight Solutions Hosting, Colocation & Domains https://www.blacknight.com/ https://blacknight.blog/ Intl. +353 (0) 59 9183072 Direct Dial: +353 (0)59 9183090 Personal blog: https://michele.blog/ Some thoughts: https://ceo.hosting/ ------------------------------- Blacknight Internet Solutions Ltd, Unit 12A,Barrowside Business Park,Sleaty Road,Graiguecullen,Carlow,R93 X265,Ireland Company No.: 370845 On 11/04/2019, 12:07, "council on behalf of Nathalie Peregrine" <council-bounces@gnso.icann.org on behalf of nathalie.peregrine@icann.org> wrote: Hello Julf, Thank you for your question. We would advise downloading the desktop app as it covers all features, but the browser option is also available. Staff will be opening the calls with Zoom early to allow all to join ahead of time in order to feel comfortable. SOAC Support staff will also in addition, take a few minutes at the beginning of each Zoom call, to present the tool and features. The GNSO Council meeting on the 18 April 2019 will still be run on the Adobe Connect room, but will shift to Zoom after that. If Councilors feel however that they would like a short session focused on Zoom only in order to be adequately prepared, staff will be more than happy to set one up. Kind regards, Nathalie On 4/11/19, 9:16 AM, "Johan Helsingius" <julf@julf.com> wrote: > ICANN is replacing the Adobe Connect tool with Zoom. Thanks, Nathalie! Will there be a way to test browser compatibility with Zoom before first use? Julf _______________________________________________ council mailing list council@gnso.icann.org https://mm.icann.org/mailman/listinfo/council
Is there an update available, please, on what will happen to the Adobe Connect recordings once the migration to Zoom is complete? I am concerned that we may lose access to these important records. Thank you. Kind regards, Ayden Férdeline ‐‐‐‐‐‐‐ Original Message ‐‐‐‐‐‐‐ On Thursday, April 11, 2019 1:07 PM, Nathalie Peregrine <nathalie.peregrine@icann.org> wrote:
Hello Julf,
Thank you for your question. We would advise downloading the desktop app as it covers all features, but the browser option is also available. Staff will be opening the calls with Zoom early to allow all to join ahead of time in order to feel comfortable. SOAC Support staff will also in addition, take a few minutes at the beginning of each Zoom call, to present the tool and features.
The GNSO Council meeting on the 18 April 2019 will still be run on the Adobe Connect room, but will shift to Zoom after that. If Councilors feel however that they would like a short session focused on Zoom only in order to be adequately prepared, staff will be more than happy to set one up.
Kind regards,
Nathalie
On 4/11/19, 9:16 AM, "Johan Helsingius" julf@julf.com wrote:
ICANN is replacing the Adobe Connect tool with Zoom.
Thanks, Nathalie!
Will there be a way to test browser compatibility with Zoom before first use?
Julf
council mailing list council@gnso.icann.org https://mm.icann.org/mailman/listinfo/council
Dear Ayden, Recordings of meetings held in Adobe Connect room will be archived and accessible. I don't have further information, but will share once I do. Kind regards, Nathalie On 4/13/19, 1:38 PM, "Ayden Férdeline" <icann@ferdeline.com> wrote: Is there an update available, please, on what will happen to the Adobe Connect recordings once the migration to Zoom is complete? I am concerned that we may lose access to these important records. Thank you. Kind regards, Ayden Férdeline ‐‐‐‐‐‐‐ Original Message ‐‐‐‐‐‐‐ On Thursday, April 11, 2019 1:07 PM, Nathalie Peregrine <nathalie.peregrine@icann.org> wrote: > Hello Julf, > > Thank you for your question. We would advise downloading the desktop app as it covers all features, but the browser option is also available. Staff will be opening the calls with Zoom early to allow all to join ahead of time in order to feel comfortable. SOAC Support staff will also in addition, take a few minutes at the beginning of each Zoom call, to present the tool and features. > > The GNSO Council meeting on the 18 April 2019 will still be run on the Adobe Connect room, but will shift to Zoom after that. If Councilors feel however that they would like a short session focused on Zoom only in order to be adequately prepared, staff will be more than happy to set one up. > > Kind regards, > > Nathalie > > On 4/11/19, 9:16 AM, "Johan Helsingius" julf@julf.com wrote: > > > ICANN is replacing the Adobe Connect tool with Zoom. > > Thanks, Nathalie! > > Will there be a way to test browser compatibility with Zoom > before first use? > > Julf > > council mailing list > council@gnso.icann.org > https://mm.icann.org/mailman/listinfo/council
Aren't the bulk of the key ones transcribed already anyway? And the audio recordings were always separate anyway to the best of my knowledge -- Mr Michele Neylon Blacknight Solutions Hosting, Colocation & Domains https://www.blacknight.com/ https://blacknight.blog/ Intl. +353 (0) 59 9183072 Direct Dial: +353 (0)59 9183090 Personal blog: https://michele.blog/ Some thoughts: https://ceo.hosting/ ------------------------------- Blacknight Internet Solutions Ltd, Unit 12A,Barrowside Business Park,Sleaty Road,Graiguecullen,Carlow,R93 X265,Ireland Company No.: 370845 On 15/04/2019, 08:35, "council on behalf of Nathalie Peregrine" <council-bounces@gnso.icann.org on behalf of nathalie.peregrine@icann.org> wrote: Dear Ayden, Recordings of meetings held in Adobe Connect room will be archived and accessible. I don't have further information, but will share once I do. Kind regards, Nathalie On 4/13/19, 1:38 PM, "Ayden Férdeline" <icann@ferdeline.com> wrote: Is there an update available, please, on what will happen to the Adobe Connect recordings once the migration to Zoom is complete? I am concerned that we may lose access to these important records. Thank you. Kind regards, Ayden Férdeline ‐‐‐‐‐‐‐ Original Message ‐‐‐‐‐‐‐ On Thursday, April 11, 2019 1:07 PM, Nathalie Peregrine <nathalie.peregrine@icann.org> wrote: > Hello Julf, > > Thank you for your question. We would advise downloading the desktop app as it covers all features, but the browser option is also available. Staff will be opening the calls with Zoom early to allow all to join ahead of time in order to feel comfortable. SOAC Support staff will also in addition, take a few minutes at the beginning of each Zoom call, to present the tool and features. > > The GNSO Council meeting on the 18 April 2019 will still be run on the Adobe Connect room, but will shift to Zoom after that. If Councilors feel however that they would like a short session focused on Zoom only in order to be adequately prepared, staff will be more than happy to set one up. > > Kind regards, > > Nathalie > > On 4/11/19, 9:16 AM, "Johan Helsingius" julf@julf.com wrote: > > > ICANN is replacing the Adobe Connect tool with Zoom. > > Thanks, Nathalie! > > Will there be a way to test browser compatibility with Zoom > before first use? > > Julf > > council mailing list > council@gnso.icann.org > https://mm.icann.org/mailman/listinfo/council _______________________________________________ council mailing list council@gnso.icann.org https://mm.icann.org/mailman/listinfo/council
Take the Technical Study Group <https://www.icann.org/tsg> for instance. No transcripts, and without access to the Adobe Connect room, we cannot see the slide decks that have been shared. -- Ayden ‐‐‐‐‐‐‐ Original Message ‐‐‐‐‐‐‐ On Monday, April 15, 2019 12:22 PM, Michele Neylon - Blacknight <michele@blacknight.com> wrote:
Aren't the bulk of the key ones transcribed already anyway? And the audio recordings were always separate anyway to the best of my knowledge
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Mr Michele Neylon Blacknight Solutions Hosting, Colocation & Domains https://www.blacknight.com/ https://blacknight.blog/ Intl. +353 (0) 59 9183072 Direct Dial: +353 (0)59 9183090 Personal blog: https://michele.blog/ Some thoughts: https://ceo.hosting/
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Blacknight Internet Solutions Ltd, Unit 12A,Barrowside Business Park,Sleaty Road,Graiguecullen,Carlow,R93 X265,Ireland Company No.: 370845
On 15/04/2019, 08:35, "council on behalf of Nathalie Peregrine" <council-bounces@gnso.icann.org on behalf of nathalie.peregrine@icann.org> wrote:
Dear Ayden,
Recordings of meetings held in Adobe Connect room will be archived and accessible. I don't have further information, but will share once I do.
Kind regards,
Nathalie
On 4/13/19, 1:38 PM, "Ayden Férdeline" icann@ferdeline.com wrote:
Is there an update available, please, on what will happen to the Adobe Connect recordings once the migration to Zoom is complete? I am concerned that we may lose access to these important records. Thank you.
Kind regards,
Ayden Férdeline
‐‐‐‐‐‐‐ Original Message ‐‐‐‐‐‐‐ On Thursday, April 11, 2019 1:07 PM, Nathalie Peregrine nathalie.peregrine@icann.org wrote:
Hello Julf,
>
> Thank you for your question. We would advise downloading the desktop app as it covers all features, but the browser option is also available. Staff will be opening the calls with Zoom early to allow all to join ahead of time in order to feel comfortable. SOAC Support staff will also in addition, take a few minutes at the beginning of each Zoom call, to present the tool and features.
>
> The GNSO Council meeting on the 18 April 2019 will still be run on the Adobe Connect room, but will shift to Zoom after that. If Councilors feel however that they would like a short session focused on Zoom only in order to be adequately prepared, staff will be more than happy to set one up.
>
> Kind regards,
>
> Nathalie
>
> On 4/11/19, 9:16 AM, "Johan Helsingius" julf@julf.com wrote:
>
> > ICANN is replacing the Adobe Connect tool with Zoom.
>
> Thanks, Nathalie!
>
> Will there be a way to test browser compatibility with Zoom
> before first use?
>
> Julf
>
> council mailing list
> council@gnso.icann.org
> https://mm.icann.org/mailman/listinfo/council
_______________________________________________ council mailing list council@gnso.icann.org https://mm.icann.org/mailman/listinfo/council
council mailing list council@gnso.icann.org https://mm.icann.org/mailman/listinfo/council
Dear Michele, That is correct, during calls run in Adobe Connect rooms, mp3 recordings and transcriptions were provided by the telecom providers and are therefore unimpacted by the transition. Kind regards, Nathalie On 4/15/19, 12:22 PM, "Michele Neylon - Blacknight" <michele@blacknight.com> wrote: Aren't the bulk of the key ones transcribed already anyway? And the audio recordings were always separate anyway to the best of my knowledge -- Mr Michele Neylon Blacknight Solutions Hosting, Colocation & Domains https://urldefense.proofpoint.com/v2/url?u=https-3A__www.blacknight.com_&d=D... https://urldefense.proofpoint.com/v2/url?u=https-3A__blacknight.blog_&d=DwIG... Intl. +353 (0) 59 9183072 Direct Dial: +353 (0)59 9183090 Personal blog: https://urldefense.proofpoint.com/v2/url?u=https-3A__michele.blog_&d=DwIGaQ&... Some thoughts: https://urldefense.proofpoint.com/v2/url?u=https-3A__ceo.hosting_&d=DwIGaQ&c... ------------------------------- Blacknight Internet Solutions Ltd, Unit 12A,Barrowside Business Park,Sleaty Road,Graiguecullen,Carlow,R93 X265,Ireland Company No.: 370845 On 15/04/2019, 08:35, "council on behalf of Nathalie Peregrine" <council-bounces@gnso.icann.org on behalf of nathalie.peregrine@icann.org> wrote: Dear Ayden, Recordings of meetings held in Adobe Connect room will be archived and accessible. I don't have further information, but will share once I do. Kind regards, Nathalie On 4/13/19, 1:38 PM, "Ayden Férdeline" <icann@ferdeline.com> wrote: Is there an update available, please, on what will happen to the Adobe Connect recordings once the migration to Zoom is complete? I am concerned that we may lose access to these important records. Thank you. Kind regards, Ayden Férdeline ‐‐‐‐‐‐‐ Original Message ‐‐‐‐‐‐‐ On Thursday, April 11, 2019 1:07 PM, Nathalie Peregrine <nathalie.peregrine@icann.org> wrote: > Hello Julf, > > Thank you for your question. We would advise downloading the desktop app as it covers all features, but the browser option is also available. Staff will be opening the calls with Zoom early to allow all to join ahead of time in order to feel comfortable. SOAC Support staff will also in addition, take a few minutes at the beginning of each Zoom call, to present the tool and features. > > The GNSO Council meeting on the 18 April 2019 will still be run on the Adobe Connect room, but will shift to Zoom after that. If Councilors feel however that they would like a short session focused on Zoom only in order to be adequately prepared, staff will be more than happy to set one up. > > Kind regards, > > Nathalie > > On 4/11/19, 9:16 AM, "Johan Helsingius" julf@julf.com wrote: > > > ICANN is replacing the Adobe Connect tool with Zoom. > > Thanks, Nathalie! > > Will there be a way to test browser compatibility with Zoom > before first use? > > Julf > > council mailing list > council@gnso.icann.org > https://mm.icann.org/mailman/listinfo/council _______________________________________________ council mailing list council@gnso.icann.org https://mm.icann.org/mailman/listinfo/council
participants (4)
-
Ayden Férdeline -
Johan Helsingius -
Michele Neylon - Blacknight -
Nathalie Peregrine