Dear All, On behalf of Olga Cavalli, Chair of the Council Committee for Overseeing and Implementing Continuous Improvement (CCOICI), please find attached the Committee’s recommendations report in relation to the Work Stream 2 items that the Council assigned<https://gnso.icann.org/en/council/resolutions/2020-current#202203> during its March meeting. Olga will be available to provide an overview of the report as well as answer any questions you may have during the upcoming Council meeting. Best regards, Marika