To achieve
PTI strategic objective one that to “Maintain
stakeholders’ trust that IANA is the proper home for enabling
global
interoperability through unique identifier coordination”, we
believe that to
maintain the trust of stakeholders, PTI should provide the
services both in an
unbiased, responsible and effective manner as well as services
should be
uninterrupted, non degraded and to the satisfaction of all
stakeholders.
Quality of service contributes a lot in trust.
Having a
strategic objective to “Monitor and adapt to
security threats and ensure resilient and secure IANA
operations” is not enough
if it is not accompanied with a business continuity and Disaster
Recovery Plan.
We recommend that the PTI has in place a comprehensive statement of
consistent actions to be taken before, during and after a
disaster in its
objectives.
To
continue to drive the implementation of operational
initiatives to enhance the delivery of services based on the
needs of the IANA
customer, it is important that PTI has a comprehensive change
management
process in place. This change management process will not only
prepare the
customers for the operational initiatives but ensure that the
process is done
in a transparent and effective manner.
To monitor
the delivery and performance of the IANA functions
to achieve operational excellence, it is important that IANA
customer is able
to do so on his end as well. We recommend that the IANA customer
be provided
the necessary tools and dashboard so that he can monitor the
performance and
check on the SLAs.
While PTI has to support
ICANN org on its governance efforts to sustain and improve
openness,
inclusivity, accountability, and transparency, it will be a
waste of resources
if there is duplicity of work between the two entities. Both PTI
and ICANN have
to ensure that no action, that has an incidence on the other
entity, is taken
in isolation.
Kind regards
Dave
On 28/05/2020 03:10, Evin Erdogdu
wrote:
Dear OFB-WG and CPWG Members,
Please review the draft ALAC statement regarding the Draft PTI
FY21-24 Strategic Plan, posted to its At-Large workspace: https://community.icann.org/x/04IEC
Comments are requested by Friday, 29 May at 23:59 UTC.
The
information contained in this transmission, including any
attachments hereto,
is confidential information intended only for the use of the
individual or
entity named above. If the reader of this message is not the
intended
recipient, or the employee or agent responsible to deliver
it to the intended
recipient, you are hereby notified that any dissemination,
distribution, copying
or other use of this communication is strictly prohibited.
If you have received
this communication in error, please contact
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information provided and return any and all copies
of this communication
to the sender
Dave
Kissoondoyal, MBA,
ACMI