At the end of the day, anyone who enters any of the constituencies will need to take a capacity building and transition into understanding how things work and the diverse content that exists and how to make sense of it.
This is why initiatives such as the Capacity building initiatives within ICANN were created and it has always the goal to make the information as simplified and accessible.
To give credit to the webmasters, the website and model that it uses including the wiki has almost everything there is to know about governance, policies and procedures, scientific, financial reports etc.
Without dedicated mentoring and capacity building newcomers can easily get overwhelmed and lost.
To address this there has to be several attempts at providing this transitionary capacity building and mentoring several times a year depending on an analysis on new memberships that can easily be done virtually and through existing systems and innovative new approaches.
Everyone who has entered ICANN at some stage has had their hand held to some extent.

Many thanks,

Sala