—
On 14. Jun 2021, at 22.03, Maureen Hilyard via CPWG <cpwg@icann.org> wrote:---
This is where I think our research needs to be directed - getting the views of endusers who dont yet know about ICANN and can give us feedback that would be more relevant for us to focus onThis sort of research of end-user problems, needs and wishes is being done, I’m sure, at universities here and there around the world. ALS’s could be our net for catching results that are relevant to the ICANN mission.
Best,
Yrjö