I appreciate the points that Evan makes here.
ICANN may have been given too large of a mandate - as both a technical body and as a body that is responsible for policy matters that are in the public interest, without actually being representative of or accountable to the public.
ICANN has proven itself unable to represent the public interest in negotiating market rates for the registry services that Verisign provides to ICANN, as ICANN is the beneficial owner of the legacy extensions and Verisign is merely a service provider. PIR is paying its registry service provider $1.50 per domain name per year for essentially the same services that ICANN is contracting with Verisign for at over $10 per domain name per year, an unjustified transfer of over $1 billion per year from the global Internet community to the coffers of one US. corporation. These are funds that should go to ICANN or be returned to domain name registrants. ICANN claims that it is unable to negotiate prices in service contracts - although presumably it does so when hiring office cleaners to clean its offices.
ICANN has also established a quasi global court system through the UDRP - and then largely abandoned it to be operated by third parties, under no contracts and under no effective oversight by ICANN. Under the UDRP, unaccountable administrators at the various UDRP providers pick and choose who they are going to accredit as panelists, and hand select which panelists will hear which disputes, and all this occurs with no ICANN oversight. This leads to situations where people who are arguably unqualified or unfit are resolving complex business disputes with a financial impact in the hundreds of thousands of dollars or more, by employing a rudimentary policy only suited for resolving the clearest instances of cybersquatting. Further, in many instances there is no recourse for an incorrect decision as the national courts that would have jurisdiction offer no cause of action that allows for the overturning of the UDRP decision.
It is a problem that ICANN has taken on a mandate in areas that are ill-suited for a technical body with a competence in assigning names and numbers.
Nat Cohen, Washington, DC.