On 24/01/2019, at 12:30, Austin, Donna via CSC-EffectivenessRT <csc-effectivenessrt@icann.org> wrote:

 

Okay from me too Bart, thank you.

 

From: CSC-EffectivenessRT [mailto:csc-effectivenessrt-bounces@icann.org] On Behalf Of philippe.fouquart@orange.com
Sent: Wednesday, January 23, 2019 10:55 AM
To: Bart Boswinkel <bart.boswinkel@icann.org>; Martin Boyle <martin.boyle.hertford@ntlworld.com>; csc-effectivenessrt@icann.org
Subject: Re: [CSC-EffectivenessRT] [Ext] Re: Public announcement

 

Bart, Martin,

 

Thanks for this. My count is also 9 achieved for the reason you gave.

 

Would also suggest minor tweaks:

appointed two representatives of their respective Sos each

The RT believes that those metrics not achieved are easily remedied and has recommended actions to be taken by the CSC to address the issues

Minor thing - my name is misspelt at the end.

 

The letter looks very good to me.

 

Regards,

Philippe

 

From: CSC-EffectivenessRT [mailto:csc-effectivenessrt-bounces@icann.org] On Behalf Of Bart Boswinkel
Sent: Wednesday, January 23, 2019 3:42 PM
To: Martin Boyle; csc-effectivenessrt@icann.org
Subject: Re: [CSC-EffectivenessRT] [Ext] Re: Public announcement

 

Hi Martin,

Thanks for the quick response. Interesting you noted the discrepancy in numbers☺

I tis directly form the exec summary of the initial report, That being said, the discrepancy is due to combining item 1 and 2 in the assessment matrix in the columns assessment and outcome

(Achieved). So the text should say:

“The RT identified 14 metrics to measure the effectiveness of the CSC: NINE of which were achieved; three were considered not applicable because circumstances had not yet arisen to test the effectiveness; one was partially achieved; and one was not achieved” 

Kind regards,

Bart

 

 

From: Martin Boyle <martin.boyle.hertford@ntlworld.com>
Date: Wednesday, 23 January 2019 at 14:09
To: Bart Boswinkel <bart.boswinkel@icann.org>, "csc-effectivenessrt@icann.org" <csc-effectivenessrt@icann.org>
Subject: RE: [CSC-EffectivenessRT] [Ext] Re: Public announcement

 

Just a couple of small points:

 

Bart,

 

A couple of small points:

 

• 1^st line:  “We would like to inform you…”

 

• 3^rd paragraph:  “The RT identified 14 metrics to measure the effectiveness of the CSC: eight of which were achieved; three were considered not applicable because circumstances had not yet arisen to test the effectiveness; one was partially achieved; and one was not achieved”  So 14 metrics and 13 (8+3+1+1) are classified.  I’m not able to trace the discrepancy at the moment, but I’d welcome making sure that our numbers balance!

 

Thanks

 

Martin

 

From: CSC-EffectivenessRT <csc-effectivenessrt-bounces@icann.org> On Behalf Of Bart Boswinkel
Sent: 23 January 2019 13:20
To: csc-effectivenessrt@icann.org
Subject: Re: [CSC-EffectivenessRT] [Ext] Re: Public announcement

 

Hi Donna, all,

Please find included draft letter, please note the date☺

Also note I have used language from the exec summary

 

------------------------------------------------------------

25 January 2019

 

Letter to Chair of ICANN Board and CEO and President ICANN

 

Subject: Initial Report CSC Effectiveness Review Team

 

Dear Cherine and Goran,

We like to inform you that on 16 January 2019 the Customer Standing Committee (CSC) Effectiveness Review Team (RT) has published its Initial Report for public comment (see: https://www.icann.org/public-comments/csc-effectiveness-initial-2019-01-16-en [icann.org]). The comment period will close on 25 February, after which – depending on the number and substance of the comments – we intend to submit for adoption our final report to the ccNSO and GNSO Councils by the Kobe meeting.

 

In accordance with Section 17 of the ICANN Bylaws and the CSC Charter, the effectiveness of the CSC is to be reviewed two years after its first meeting  (October 2016), using a method determined by the ccNSO and GNSO. In September 2018, the ccNSO and GNSO Councils adopted a Template for the Effectiveness Review and appointed two representatives of their respective SOs to conduct the review.

 

Consistent with the findings of the earlier CSC Charter Review, the RT found that the CSC is operating effectively. The RT identified 14 metrics to measure the effectiveness of the CSC: eight of which were achieved; three were considered not applicable because circumstances had not yet arisen to test the effectiveness; one was partially achieved; and one was not achieved. The RT believes that those metrics not achieved are easily remedied and have recommended actions to be taken by the CSC to address the issues.

 

Similar to the CSC Charter Review, the RT also believes that much of the CSC’s effectiveness is primarily related to the caliber of the inaugural CSC members and liaisons. It is evident that in large part this is a cohesive team that has worked well together to establish the necessary processes and procedures to conduct their work.

 

Once our work is completed, we will inform you of the final outcomes of this CSC Effectiveness Review.

 

If you have any questions or want to raise concerns, please do not hesitate to contact us.

 

Kind regards, the RT

 

Donna Austin (GNSO)

Debbie Monahan (ccNSO)

Martin Boyle (ccNSO)

Phillipe Fouquart (GNSO)

 

 

 

 

 

 

 

 

From: "Austin, Donna" <Donna.Austin@team.neustar>
Date: Friday, 18 January 2019 at 20:18
To: "philippe.fouquart@orange.com" <philippe.fouquart@orange.com>, Bart Boswinkel <bart.boswinkel@icann.org>, "csc-effectivenessrt@icann.org" <csc-effectivenessrt@icann.org>
Subject: RE: [CSC-EffectivenessRT] [Ext] Re: Public announcement

 

Okay, lets send a letter.

 

Bart, can you do a first draft please?

 

From: philippe.fouquart@orange.com [mailto:philippe.fouquart@orange.com] 
Sent: Friday, January 18, 2019 7:46 AM
To: Bart Boswinkel <bart.boswinkel@icann.org>; Austin, Donna <Donna.Austin@team.neustar>; csc-effectivenessrt@icann.org
Subject: RE: [CSC-EffectivenessRT] [Ext] Re: Public announcement

 

Donna, Bart, and team,

 

I don’t have a strong view on this either, if it’s current/good practice of form rather than substance because it’s “bylaws driven”, so be it. Even I find it a bit heavy-handed too, I don’t have any alternative to suggest. 

 

Regards,

Philippe

 

From: CSC-EffectivenessRT [mailto:csc-effectivenessrt-bounces@icann.org] On Behalf Of Bart Boswinkel
Sent: Friday, January 18, 2019 9:59 AM
To: Austin, Donna; csc-effectivenessrt@icann.org
Subject: Re: [CSC-EffectivenessRT] [Ext] Re: Public announcement

 

Hi Donna, all,

The reason for suggesting that the RT informs the ICANN Board and ICANN Org, has no relation with the substance but with point as Trang pointed out earlier this is a ICANN Bylaw driven review, and as such informing the Board and Org on major milestones is a matter of good practice.

Kind regards,

Bart

 

 

From: "Austin, Donna" <Donna.Austin@team.neustar>
Date: Friday, 18 January 2019 at 00:29
To: Bart Boswinkel <bart.boswinkel@icann.org>, "csc-effectivenessrt@icann.org" <csc-effectivenessrt@icann.org>
Subject: RE: [CSC-EffectivenessRT] [Ext] Re: Public announcement

 

Thanks Bart, 15 February sounds good.

 

I don’t see any reason for sending a letter to the Board or ICANN Org (I expect you’re keeping them informed). This is not controversial and I don’t remember doing it for the Charter Review, but happy to go along with the wishes of others.

 

From: CSC-EffectivenessRT [mailto:csc-effectivenessrt-bounces@icann.org] On Behalf Of Bart Boswinkel
Sent: Thursday, January 17, 2019 2:34 AM
To: csc-effectivenessrt@icann.org
Subject: Re: [CSC-EffectivenessRT] [Ext] Re: Public announcement

 

Hi Donna, all,

 

It think it may be useful to run through Initial report (Elaine?), although the CSC has been kept appraised of the progress of RT. If all agree I will suggest it to Byron for the upcoming CSC ( 15 February 2019) call, which is close to the end of public comment period.

In addition, it may be a good idea to inform the ICANN Board and ICANN Org on progress to date and schedule.

This could be a single letter along lines that RT was formed and started its activities in September 2018 , after adoption of the Template by the ccNSO and GNSO Councils, and RT has very recently published its Initial Report for public consultation.

 

Kind regards,

Bart

 

From: "Austin, Donna" <Donna.Austin@team.neustar>
Date: Thursday, 17 January 2019 at 03:06
To: Steve Chan <steve.chan@icann.org>
Cc: Bart Boswinkel <bart.boswinkel@icann.org>, "csc-effectivenessrt@icann.org" <csc-effectivenessrt@icann.org>
Subject: [Ext] Re: [CSC-EffectivenessRT] Public announcement

 

Thanks Steve and yayy everyone! 

 

Bart, do you think we need to meet with the CSC to go over the report? I think we did this for the Charter Review and wondered if we should do the same this time around.

Sent from my iPhone

On Jan 16, 2019, at 5:37 PM, Steve Chan <steve.chan@icann.org> wrote:

Team,

 

The CSC Effectiveness Initial Report has been published and the public comment period has now been initiated. Congratulations on the milestone!

 

https://www.icann.org/public-comments/csc-effectiveness-initial-2019-01-16-en [icann.org]

 

Best,

Steve

 

 

From: Bart Boswinkel <bart.boswinkel@icann.org>
Date: Tuesday, January 15, 2019 at 11:30 AM
To: Steve Chan <steve.chan@icann.org>
Cc: "csc-effectivenessrt@icann.org" <csc-effectivenessrt@icann.org>, Maria Otanes <maria.otanes@icann.org>
Subject: Public announcement

 

Hi Steve,

Could you be so kind to submit announcement doc for public comment and to web-admin etc.

Before you do please check spelling☺

 

Link to initial  report is included

 

Thnaks and kind regards,

BArt

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