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Subject:
 [Ext] Adobe Connect - Chat Transcript from Customer Standing Committee
Date: Thu, 14 Dec 2017 21:40:19 +0000
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  Maria Otanes:Welcome to the CSC Meeting 17 on 14 December at 20:00 UTC
  Bart Boswinkel:Hi All
  Donna Austin:Hi
  Lars-Johan Liman (RSSAC):Sounds like a good straigt-forward path.
  Elise Lindeberg GAC:+1, Lars-Johan
  Trang Nguyen:The IANA Naming Function also requires PTI to consult with t=
he CSC on the survey. Quote from Section 3.e of the IANA Naming Function Con=
tract says: "Customer Service Survey. In accordance with ICANN=E2=80=99s Bylaws, C=
ontractor shallcollaborate with the CSC and ICANN to maintain and enhance th=
e annualcustomer service survey consistent with the performance standards fo=
r RootZone Management. "
  Jay Daley:that's great Trang - thank you
  Jay Daley:That might well be enough
  Martin Boyle ccNSO:The charter also asks the CSC to do a customer survey =
doesn't it?
  Martin Boyle ccNSO:So I'm sure we can find words
  Byron Holland:thanks
  Trang Nguyen:For reference, the current language in the CSC Charter is: "=
The CSC will analyse reports provided by the IANA Functions Operator on a mo=
nthly basis andpublish their findings."
  Elaine Pruis:agree
  Trang Nguyen:One additional reference from the CSC Charter: "The CSC shal=
l meet at least once every month via teleconference at a time and date agree=
dupon members of the CSC."
  Martin Boyle ccNSO:but there is an attendence requirement...
  Kal Feher:PTI needs to break something once a year to keep us on our toes=
!
  Kal Feher:agree with reducing the requirements for liaisons
  Elise Lindeberg GAC:Important to signal to future liaisons that they need=
 to participate in calls - so I think we at least should make sure the liais=
ons needs to attend most meetings=20
  Elise Lindeberg GAC:To many meetings in the GAC with a lot of liaisons th=
at dont meet up..
  Elise Lindeberg GAC:meetings with GAC representation - my point :)
  Lars-Johan Liman (RSSAC):I suggest we swtich to a flat earth! :-)
  Elise Lindeberg GAC:agree to make some adjustments
  Byron Holland:ok
  Kal Feher:we don't meet with ICANN Org in any formal manner either. not s=
ure if it is req'd
  Byron Holland:exactly
  Lars-Johan Liman (RSSAC):Heard from another review team within ICANN: "..=
. the risk of 'death by review' ..." ;-)
  Martin Boyle ccNSO:It is a charter issue, so we could propose that, Donna
  Jay Daley:There must be some team reviewing the frequency, effectiveness =
and impact of all the reviews
  Martin Boyle ccNSO:@Jay:  nice wish.  It would be nice
  Jay Daley:We need to speak to the team that reviews the need for reviews
  Martin Boyle ccNSO:I feel a CWG coming on...
  Elise Lindeberg GAC:Where should we have face to face if not at ICANN mee=
tings
  Elaine Pruis:clarification about where to seek funding and certainty abou=
t having it is important
  Martin Boyle ccNSO:that's fine Donna
  Abdalla Omari:Good work Donna. Nothing missed
  Jay Daley:Well done to PIT for another good month of results
  Lars-Johan Liman (RSSAC)::+1:
  Naela C Sarras:Thank you all for your guidance
  Elaine Pruis:go ahead alan
  Maria Otanes:https://urldefense.proofpoint.com/v2/url?u=3Dhttps-3A__communi=
ty.icann.org_x_kNbRAw&d=3DDwIFaQ&c=3DFmY1u3PJp6wrcrwll3mSVzgfkbPSS6sJms7xcl4I5cM=
&r=3DpPHd0x0RM7KKQRoBWnp9qDoof8XAySj8yhHq-z8EWgM&m=3DEpY2GEpl3CN9auLEPcTJ8Qwba0i=
tw35AYeIkb5CvBGY&s=3D9LFtx35fvqcWd7wwnhjHPeHYAcbm80wsaTP9IhRE-zo&e=3D
  Kal Feher:did we have to re-elect our chair? I recall something about tha=
t back in icann60
  Elise Lindeberg GAC:thanks :)
  Trang Nguyen:Thank you! Bye! Happy holidays.
  Elaine Pruis:bye
  Bart Boswinkel:Bye all
  Naela C Sarras:happy holidays everyone