Forwarding at the request of Eberhard Lisse On 5/21/15, 9:50 AM, "Dr Eberhard W Lisse" <el@lisse.na> wrote:

Dear Grace,

since I have in my comment to the CWG 2nd Draft Proposal quoted from the email below posted to the ISTACC list, the archive of which currently seems to be not open to the public (though this is being looked into), I would request that this email be posted onto the main public CWG list on my behalf.

greetings, el

Message received 2015-05-08 15:26:44:

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DATE: 2015-05-08 15:26:44 FROM: Paul M Kane <Paul.Kane@icb.co.uk> TO: Byron Holland <byron.holland@cira.ca>,istacc@icann.org <istacc@icann.org> SUBJECT: Re: [ISTACC] IANA workflow MAILBOX: el@windhoek.omadhina.co.na/INBOX.mbox

Thanks Byron

It was agreed that the SLA that IANA has with NTIA does not capture the process post NTIA's involvement. Further, when IANA were negotiating with NTIA a significantly more professional and prescriptive SLA was proposed by IANA but apparently NTIA did not want to be too specific as it clarified the roles of each party and their performance in too much detail. Consequently a vague SLA was agreed but with NTIA potentially out of the picture we can have that professional SLE now.

Consequently, extensive review of current practice has been undertaken using 565 data points from information published by IANA and also interactions with Registry Managers to ascertain actual performance (which is quite good and uses a modified eIANA software platform). Using best practice processes we captured the performance of the current work flow in the following:

https://community.icann.org/download/attachments/52891144/DT-A_Statistica l-Final.pdf?version=1&modificationDate=1426003475000&api=v2

This was encapsulated in a simplified flow chart

https://community.icann.org/download/attachments/52891144/IANA%20update%2 0Flowchart%20DRAFT.pdf?version=1&modificationDate=1426003491000&api=v2

We were then advised that the workflow did not capture those Registries that interact via fax or telephone - so we asked IANA to provide the work flow for those scenarios, which they said they would do, then we hit ICANN legal apparently citing the need to obtain NTIA approval prior to releasing the workflow diagrams to us. Which is where we are now.

I genuinely believe IANA staff are trying to provide the information (true IANA needs to invest in monitoring the performance of their systems - but that is trivial, two days of a competent programmers time would provide the required matrices)

Elise has kindly agreed to have another call, but we agreed to wait until the current detailed practice workflow documents are available to the group... even if that requires specific NDAs with the Design Team members.

The really frustrating thing we just want a professional and fit for purpose SLE (that is standard practice in today's environment) and are being "fobbed off" with "national security" issues - and if ICANN requires a classified meeting a number of the Design Team members are cleared for Classified national security discussions to the category "Top Secret".

Please note: we are not proposing the IANA SLE requires the same performance standards that ICANN expects from gTLD Registries but rather an SLE that captures the current detailed workflow and the actual performance delivered by IANA.

Hope this is helpful

Best

Paul

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Byron Holland wrote:

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Hi Paul, I followed up on the IANA workflow issue you mentioned on the last call. Emergency processes are published in the ICANN proposal for the IANA functions contract.

http://www.ntia.doc.gov/files/ntia/publications/icann_volume_i_elecsub_pa rt_1_of_3.pdf

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It is on pages 117 and 118 of Volume 1. The easiest way to find it is to search on 24x7. They indicated that on April 7, 2015, a request was made for ICANN to provide “all work-flow process documents with accompanying performance statistics for each stage of the IANA Root Zone Management function�. They have been working on compiling and reviewing that documentation to fulfill the request. In the meantime, it was suggested that this is a good place to start. Please see pages 31 and 113.

http://www.ntia.doc.gov/files/ntia/publications/icann_volume_i_elecsub_pa rt_1_of_3.pdf

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I have been assured that Elise and members of her team are available to participate in CWG team discussions if called upon. Hope that helps, Byron ** ** *Byron Holland*, President & CEO Canadian Internet Registration Authority (CIRA) Twitter: @cira001 <mailto:@cira001> Trends, Commentary, Perspective. Stay tuned to cirablog.ca <http://www.cirablog.ca/> www.cira.ca <http://www.cira.ca/> BSME_2015colour

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