Dear all, The notes, recordings and transcripts for the CWG IANA Face to Face Day 1 Session 2 Meeting on 26 March are available here: <https://community.icann.org/display/gnsocwgdtstwrdshp/Session+2%3A+DT-C+CSC+...> Session 2 Notes DT-C Customer Standing Committee ? See also DT summary presentation as well as document shared by DT C ? Customers of IANA would develop charter for CSC - would not come back to CWG. Could this work also be done by a Design Team as part of the CWG? ? Reconciliation with other DTs will eventually need to happen ? CSC needs to be in place after transition ? Concern about lack of multi-stakeholder involvement - consider minimal MS representation in CSC. Should be open and transparent. CSC is not the multi-stakeholder piece of the puzzle - primary function is customer related, with all proceedings being open. ? What oversight is there of the CSC? ? Who approves the charter? GNSO & ccNSO? ? Should timeframes on SLEs for reporting be changed? To be aligned with DT a outcomes. ? Indemnification for members appointed to CSC? ? Concern about current organizational structure of IANA (within GDD) - to be considered as part of other discussions. ? Who appoints CSC members? Idea is that these are selected by GNSO and ccNSO, but not necessarily limited to members of GNSO and ccNSO to also accommodate those that currently are not members. ? Role / appointment of liaisons to be further considered ? Consider IAB as another direct customer? ? CSC does not have any decision-making actions - anything that would need to be decided would be filtered up to other parts. ? Is Community Council as being developed by CCWG equivalent to the role that was originally foreseen for the MRT, which would form the multi-stakeholder component? ? DT C and DT M to connect to clarify escalation mechanisms DT-M Escalation ? Chuck's team! Been working just around 1 week do far ? Suggest that the group split their work into the day-to-day and the emergency response (this includes an operational problem with key change that 'needs to be fixed yesterday' and systemic failure) ? There is an emergency number that functions 24/7/365. It routes to the IANA officer of the day. There is usually a 4h response ? As a group, CWG should keep close eye on where there are overlaps