Dear All, The English version of Elad Levinson's presentation, "Consensus Building: A Few Best Practices of Collaboration and Conflict Resolution<http://costarica43.icann.org/meetings/sanjose2012/presentation-consensus-bui...>," are now available on the ICANN Website.<http://costarica43.icann.org/node/29663> The French and Spanish versions will be available shortly. Regards, Heidi Ullrich, Silvia Vivanco, Matt Ashtiani, Gisella Gruber, and Nathalie Peregrine ICANN At-Large Staff E-mail: staff@atlarge.icann.org<mailto:staff@atlarge.icann.org>