one of the actions i took out of today’s call was to push along the list of use-cases that the IRTP-D gang has come up with.  these are still under revision, so don’t treat them as final.  but they give a sense of what we’re thinking

mikey

WG Scenarios

• A Registrar is not authorizing a transfer-out, or is not providing an auth-info code in a timely way

  A Registrar is not participating in resolving an issue with a transfer.  Several attempts to engage have been made by the other Registrar, including a message the Emergency Action  Contact, to no avail.

  + - Registrar not unlocking a name

  • or allowing the registrant to unlock the domain themselves

  Where the FOA's are not sent to the two transfer contacts

  The Administrative Contact authorises a transfer but the Registrant is challenging that

  When auth-code is sent to wrong whois contact, to the account holder that sometimes is not listed in the whois

  Two registrants are disputing the right to a domain name after an inter-reigistrar transfer --  registrars went through the right process and have no further information to add.

  Both registrants were acknowledged at some point in time as being registrants.  Both of their names have appeared in Whois, but they now disagree as to who the true registrant is.

  + - Administrative and Registrant contacts are spread across two parts of an organization and there's a disagreement between them as to the validity of a transfer

  • Different contacts or departments within an organization have conflicts

  + - A registrant-claimant approaches a Registrar claiming that they are the registrant rather than the Proxy Service Provider to whom the domain name is registered

  • Maybe refer this edge case to the PPS WG?
  • Proxy is acting as an agent
  • Maybe a subset of the "confusion of roles within an organization" case

  + - One registrant is completely unknown to the registrars

  • A website designer registers a domain under their name on behalf of a customer for whom they build a website.  They are challenged by their customer who claims to be the registrant but has never appeared in any Whois record at any time.

    A website designer registers a domain under their name on behalf of a customer, and then goes out of business - causing domain to expire, leaving registrants to resolve the issue with a registrar who has never heard of them.

  + - Registrant says "I'm the owner, but I'm not in control of the name, here's why, help me get it back"

  • Two business partners split and claim rights on the domain name
  • Contract disputes sometimes enter into this
  • Company goes through an ownership/structure change -- the original owner tries to retain the name

  + - Privacy services -- losing registrar doesn't remove privacy service, the gaining registrar can't validate the identity of the person registering the name

  • This is also the case for any other entity that's providing the privacy service -- resellers or other 3rd parties for example

  + - Somebody registers a domain name as part of their job, does it under their own personal account, they and company part ways, which trumps?

  • There is a spectrum here -- size of organization
  • Major manufacturer - clearer case
  • Small company (just a few people) - slides into the personal/contract dispute

  Person works at the company -- maybe in the corporate account -- their contact info is listed -- they have left the company and access to the account and controlling email address is no longer possible

  + - A claim is made -- but it is not clear at the outset that this is a private party dispute -- it looks like a transfer problem at the beginning -- it's only through working through the Registrars that the truth will out.

  • It's not always clear at the outset that a given complaint is valid under the IRTP

    Once the complainant has provided details, it is then possible to determine validity

    Understanding changes during the course of the dispute process -- some prove valid, some are discovered  to be invalid