thank you Terry,

I have done tht and still not connecting....attached a screenshot.

Kind Regards,

'Chance Favors the prepared mind' - Louis Pasteur

On Tue, Feb 23, 2016 at 1:15 AM, Terri Agnew <terri.agnew@icann.org> wrote:

Hello Judy,

 

Please run the Adobe Connect add-on found here:

http://tinyurl.com/icannactest

Ensure all 3 steps pass.  On the fourth step, install the add-on.  This will run adobe connect outside of the web browser. Adobe connect prefers Firefox browser.

Thank you and let me know if I can help any further!

Terri Agnew