These are the legal requirements in Ireland and the EU. If consumers have issues they have recourse to their local consumer protection authorities etc., Ireland: http://corporate.nca.ie/eng/Business_Zone/Guides/Full%20List/Consumer_rules_... EU: http://europa.eu/youreurope/citizens/shopping/buy-sell-online/rights-e-comme... Regards Michele -- Mr Michele Neylon Blacknight Solutions Hosting, Colocation & Domains http://www.blacknight.host/ http://blog.blacknight.com/ http://www.blacknight.press - get our latest news & media coverage http://www.technology.ie Intl. +353 (0) 59 9183072 Direct Dial: +353 (0)59 9183090 Social: http://mneylon.social ------------------------------- Blacknight Internet Solutions Ltd, Unit 12A,Barrowside Business Park,Sleaty Road,Graiguecullen,Carlow,Ireland Company No.: 370845