Hi Farzaneh, Thank you for your comments. Many of them you may wish to raise in a broader discussion with the Standing Committee about the approach to surveys in the future, as ICANN org worked with the Small Team to devise this approach. Answers to some of your specific questions are below in red. Kind regards, Lisa Carter Sr. Program Manager, Strategic Initiatives ICANN From: farzaneh badii <farzaneh.badii@gmail.com> Date: Wednesday, May 22, 2024 at 11:43 AM To: Lisa Carter <lisa.carter@icann.org> Cc: "gnso-rdrs-sc@icann.org" <gnso-rdrs-sc@icann.org> Subject: [Ext] Re: [Gnso-rdrs-sc] Re: The first Quarterly RDRS Survey Report is published. Thank you Lisa, I didn't know there was going to be a survey. I recently joined this group, did we have the opportunity to weigh in on the questions? Did we map the purpose of each question to the feedback purpose? The GSNO Small Team was provided with the survey questions for review/feedback in November 2023. The archive message linked explains how the survey was created. You can also review the proposed success criteria developed by the EPDP Phase 2 small team with input from ICANN org and reviewed by the GNSO Council in this letter to the ICANN Board on 1 June 2023. What we have here is a "feedback" mechanism and not a "survey". The purpose of receiving feedback has to be crystal clear. Only 1.97% of requestors answered the questions. This is not statistically significant at all to actually infer some kind of conclusion (I don't know what we want to do with this) As we continue our outreach and engagement to encourage participation in RDRS, we are continuing to remind and encourage requestors to respond to the surveys so we can gather as much data as possible to help the Board’s consideration of the consensus policy recommendation related to an SSAD, as well as the Board’s ongoing consultation with the GNSO Council. P.5: "some data requested" "No data requested" "All data requested" this is very confusing. I had to read it a few times. What is meant here is "I received some of the data that I requested or all of it etc". But labeling as some data requested etc is confusing. Maybe we can just label it as: Some data received, No data received all data received (I understand that the purpose of RDRS is just the triage of the requests and it doesnt render data so my suggestion might not be good either) Q3: "Did the RDRS make it worse, better, or about the same to request nonpublic registration data, compared to doing so without the RDRS?" What are the metrics for defining "better" "same" etc? Do you mean was it easier than asking the registrar directly? Did it take less time to fill in the form? find the form? Were they more responsive? This is a vague question Q7: good that the feedback for this cycle is so poorly answered otherwise with over 40% of people saying they are extremely unlikely or unlikely to use this system one would think we are wasting our time here and they might not even need it! (you see what I did there? this is why the purpose of the feedback has to be crystal clear) I found the registrars' answers interesting. However, I don't know if reporting on feedback in this pilot and early stage of the process is 1) good for the success of the pilot 2) is useful. open to a conversation about this if we can have one. If we can't, then I just continue reading the reports! The cadence of the surveys was reviewed with the GSNO Small Team. Farzaneh On Tue, May 21, 2024 at 1:51 PM Lisa Carter via Gnso-rdrs-sc <gnso-rdrs-sc@icann.org> wrote: Hi All, The first RDRS Quarterly Survey Report for the reporting period 28 November 2023 – 31 March 2024 has been published to the RDRS page. Thanks Lisa Carter Sr. Program Manager, Strategic Initiatives ICANN From: Lisa Carter <lisa.carter@icann.org> Date: Wednesday, May 15, 2024 at 6:59 AM To: "gnso-rdrs-sc@icann.org" <gnso-rdrs-sc@icann.org> Subject: Re: The April RDRS Usage Metrics report is published. Hi All, The RDRS Usage Metrics Report and CSV for the 1-30 April reporting period have been published to the RDRS page. Thanks Lisa Carter Sr. Program Manager, Strategic Initiatives ICANN _______________________________________________ Gnso-rdrs-sc mailing list -- gnso-rdrs-sc@icann.org To unsubscribe send an email to gnso-rdrs-sc-leave@icann.org _______________________________________________ By submitting your personal data, you consent to the processing of your personal data for purposes of subscribing to this mailing list accordance with the ICANN Privacy Policy (https://www.icann.org/privacy/policy) and the website Terms of Service (https://www.icann.org/privacy/tos). You can visit the Mailman link above to change your membership status or configuration, including unsubscribing, setting digest-style delivery or disabling delivery altogether (e.g., for a vacation), and so on.
