_______________________________________________also, given the volume, couldn't a small number of outliers could significantly change the average?
J. Beckwith BurrHWG LLC1919 M Street NW, The Eighth FloorWashington DC 20036
From: Sarah Wyld via Gnso-rdrs-sc <gnso-rdrs-sc@icann.org>
Sent: Friday, May 17, 2024 10:31 AM
To: gnso-rdrs-sc@icann.org <gnso-rdrs-sc@icann.org>
Subject: [Gnso-rdrs-sc] Re: Regrets; Domain Incite articleHi all,
I also won't be on Monday's call as it is a local holiday, so Roger Carney will represent the RrSG.
A few thoughts on the response time data:
- The purpose of the RDRS project is not to track response time, so we should be careful about scope creep and focusing on our mission objective here
- Requests remain open while the registrar awaits input from the requestor; perhaps the increasing average response time shows us that requestors are not promptly providing required information to the registrar.
Thanks,
Sarah Wyld, CIPP/E
Policy & Privacy Manager
Pronouns: she/they
swyld@tucows.com
On 2024-05-17 10:24 a.m., Paul McGrady via Gnso-rdrs-sc wrote:
I too will be at the INTA Annual Meeting and will not be able to attend this call.
Steve, thanks for sending this article.
All, I’m afraid that I don’t know how to interpret the data. Is a doubled (for positive) and triple (for negative) response time really bad for what is essentially a start up service in its second quarter or is that really good? Will response times continue to grow, shrink, or level off? Is there any learning from any other startup (I know we the RDRS is essentially a decentralized startup so I don’t know if there is anything out there that we can look to). Were the shorter response times because registrars have suddenly decided to move more slowly, or is it a (very positive) symptom of greater demand and the registrars are just taking a bit longer to keep up?
In other words, should I be saying “ugh” or “yay”?
Best,
Paul
From: Steve Crocker via Gnso-rdrs-sc <gnso-rdrs-sc@icann.org>
Sent: Thursday, May 16, 2024 5:13 PM
To: gnso-rdrs-sc@icann.org
Subject: [Gnso-rdrs-sc] Regrets; Domain Incite article
I'll be at the INTA meeting Monday and unable to attend Monday's Standing Committee meeting.
This Domain Incite article is interesting.
The main point in the Domain Incite report is that the average time for a positive response has risen from one week (6.92 days) in February to two weeks (14.09 days) in April.
For negative responses, the response time was 1.26 days, up from 6.17 days in March.
Tracking the changes in these averages is a good first step, but I suspect it will be more informative to see response statistics by registrar. Further, averages are probably not the best statistic. Better would be the median (50 percentile) and a couple of other percentiles, e.g. 10% and 90%.
Thanks,
Steve
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