Dear Team,
After a number of requests to include RDRS information in the our Registration Data Lookup Tools, including in the latest GAC Communiqué - IV. Issues of Importance to the GAC - 6. Registration Data Request
Service (RDRS), I have had a look at what I believe we do and could do better.
On the ICANN site
https://lookup.icann.org/en
The information appears prominently on the landing page (second paragraph), but I suspect may be missed by people not specifically looking for it, because 1/ users will tend to go for the Lookup box before
reading anything else, and 2/ because of the “Nonpublic registration data” title.
Specifically looking for it, I managed to miss it on my first review of the page, try a random lookup to look for it on the response page, and find it only coming back to the landing page – I might not be
the sharpest amongst us.
Can I suggest?
- For the title of the paragraph to also contain
Registration Data Request Service and RDRS - these are the terms we use in all our communications. Nonpublic registration data isn’t.
- The repeat the block at the bottom of the response page. It is at the point of not finding the sought data that RDRS will come most relevant.
I am happy to add this to the new Impressions Document if there is any traction.
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As promised I am also engaging with GoDaddy Registrar and Registry to see if/how we could add the relevant at the bottom of our RDDS responses.
Kindly,
Sebastien Ducos
GoDaddy Registry | Senior Client Services Manager
+33612284445
France & Australia