Hi Sarah, As a follow up to your inquiry regarding publishing the rate at which changes to priority are made,  the chart below can be included in Metric 7 going forward and added to the RDRS Usage Metrics Report published in June. The chart displays the number of requests where priority status was changed from “expedited” to “standard” by the registrar for each month of the pilot.  Please let me know if you have additional questions. Kind regards, Lisa Carter Sr. Program Manager, Strategic Initiatives ICANN From: Lisa Carter <lisa.carter@icann.org> Date: Tuesday, April 29, 2025 at 10:23 AM To: Sarah Wyld <swyld@tucows.com>, "gnso-rdrs-sc@icann.org" <gnso-rdrs-sc@icann.org> Subject: Re: [Gnso-rdrs-sc] Metric request - Priority changes Hi Sarah, Thanks for your question. We aren’t currently publishing the rate at which changes to priority are made. Let me touch base with the team and get back to you with additional information. Kind regards, Lisa Carter Sr. Program Manager, Strategic Initiatives ICANN From: Sarah Wyld via Gnso-rdrs-sc <gnso-rdrs-sc@icann.org> Organization: Tucows Reply-To: Sarah Wyld <swyld@tucows.com> Date: Tuesday, April 29, 2025 at 9:01 AM To: "gnso-rdrs-sc@icann.org" gnso-rdrs-sc@icann.org Subject: [Gnso-rdrs-sc] Metric request - Priority changes Hello, In RDRS the registrar can now change the priority level of a request from Expedited to Standard (and presumably vice versa). Is ICANN tracking the rate of priority level changes? If so, can that please be included in our metrics reporting? And if not, maybe we can start, and also publish it? Thank you, -- Sarah Wyld, CIPP/E Pronouns: she/they Head, Policy & Privacy Tucows #MakingTheInternetBetter swyld@tucows.com Responses to this email are processed according to the Tucows Privacy Policy [tucows.com]

Hi Sarah, There is no data for priority changes in the other direction, as no registrars have taken that action to date. Best, Lisa Carter Sr. Program Manager, Strategic Initiatives ICANN From: Sarah Wyld <swyld@tucows.com> Date: Friday, May 9, 2025 at 10:09 AM To: Lisa Carter <lisa.carter@icann.org> Cc: "gnso-rdrs-sc@icann.org" <gnso-rdrs-sc@icann.org> Subject: [Ext] Re: [Gnso-rdrs-sc] Metric request - Priority changes Thanks Lisa! This seems great. I’m not sure that there have been any but maybe for completeness we should also include a chart for priority changes in the other direction? Thanks Sarah — Sent from my Bat-phone Have a great day On May 9, 2025, at 1:01 PM, Lisa Carter <lisa.carter@icann.org> wrote: Hi Sarah, As a follow up to your inquiry regarding publishing the rate at which changes to priority are made, the chart below can be included in Metric 7 going forward and added to the RDRS Usage Metrics Report published in June. The chart displays the number of requests where priority status was changed from “expedited” to “standard” by the registrar for each month of the pilot. Please let me know if you have additional questions. <image001.png> Kind regards, Lisa Carter Sr. Program Manager, Strategic Initiatives ICANN <image002.png> From: Lisa Carter <lisa.carter@icann.org> Date: Tuesday, April 29, 2025 at 10:23 AM To: Sarah Wyld <swyld@tucows.com>, "gnso-rdrs-sc@icann.org" <gnso-rdrs-sc@icann.org> Subject: Re: [Gnso-rdrs-sc] Metric request - Priority changes Hi Sarah, Thanks for your question. We aren’t currently publishing the rate at which changes to priority are made. Let me touch base with the team and get back to you with additional information. Kind regards, Lisa Carter Sr. Program Manager, Strategic Initiatives ICANN <image003.png> From: Sarah Wyld via Gnso-rdrs-sc <gnso-rdrs-sc@icann.org> Organization: Tucows Reply-To: Sarah Wyld <swyld@tucows.com> Date: Tuesday, April 29, 2025 at 9:01 AM To: "gnso-rdrs-sc@icann.org" gnso-rdrs-sc@icann.org Subject: [Gnso-rdrs-sc] Metric request - Priority changes Hello, In RDRS the registrar can now change the priority level of a request from Expedited to Standard (and presumably vice versa). Is ICANN tracking the rate of priority level changes? If so, can that please be included in our metrics reporting? And if not, maybe we can start, and also publish it? Thank you, -- Sarah Wyld, CIPP/E Pronouns: she/they Head, Policy & Privacy Tucows #MakingTheInternetBetter swyld@tucows.com Responses to this email are processed according to the Tucows Privacy Policy [tucows.com]