Most modern browsers (Edge, Chrome, and soon Safari IIRC) won’t support plug-ins anymore.

 

From: gnso-rds-pdp-wg-bounces@icann.org [mailto:gnso-rds-pdp-wg-bounces@icann.org] On Behalf Of Ayden Férdeline
Sent: Monday, August 15, 2016 8:25 AM
To: Vayra, Fabricio (Perkins Coie) <FVayra@perkinscoie.com>
Cc: RDS PDP WG <gnso-rds-pdp-wg@icann.org>
Subject: Re: [gnso-rds-pdp-wg] Use cases: Actual / Real

 

Browser plugins are inherently insecure. Most security experts would advise against enabling such tools, but, as you acknowledged, this is a discussion for another time.

 

- Ayden

 

-------- Original Message --------

Subject: Re: [gnso-rds-pdp-wg] Use cases: Actual / Real

Local Time: August 15, 2016 3:44 PM

UTC Time: August 15, 2016 2:44 PM

From: FVayra@perkinscoie.com

To: rob.golding@astutium.com,gnso-rds-pdp-wg@icann.org

 

Rob - I'd agree, and that's why WHOIS delivered via browser plugin could do the trick. Of course, a conversation for another time, as is whether consumers could be "trained."

 

-----Original Message-----

From: gnso-rds-pdp-wg-bounces@icann.org [mailto:gnso-rds-pdp-wg-bounces@icann.org] On Behalf Of Rob Golding

Sent: Monday, August 15, 2016 8:02 AM

To: RDS PDP WG

Subject: Re: [gnso-rds-pdp-wg] Use cases: Actual / Real

 

On 2016-08-08 23:09, Elaine Pruis wrote:

> Thanks for the actual/real use case examples.

> You wrote:

> (whois data not actually needed as we have all the data in our system

> anyway)

> Do you think if the customers knew to look at whois they would have

> been able to sort out any of these issues themselves?

 

I used to dream of that circumstance, but it's rare and getting less and

less likely.

 

We're 20+ years too late to start expecting users to be "trained" before

they're handed a computer.

 

End-users want things "done for them" finding it easier to ask than

follow and "self help".

Even on industry forums it seems the norm now is to post a FAQ, even

when an existing thread and answer is already on the same page - people

are simply too lazy to scroll-down and/or read :(

 

Rob

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