Hi Andy,

The RAR (the entity that has the relationship with the customer), has both dates.. if the RAR added that date to its whois output, would provide a similar experience than what you’re describing here.

But the RY doesn’t have that piece of data, and getting in in sync would be a tremendous amount of effort, not in dev, but operationally and then making sure it’s current.

regards,

Francisco Obispo 
CTO - Registry Operations
____________________________

2161 San Joaquin Hills Road 
Newport Beach, CA 92660 

Office +1 949 706 2300 x4202 
fobispo@uniregistry.link

On 26 Jan 2016, at 13:10, Andrew Newton wrote:

On Tue, Jan 26, 2016 at 3:54 PM, Jody Kolker <jkolker@godaddy.com> wrote:

Putting both of the expiration dates in the registry whois does explain why there is a difference between the dates. To me it does not address any confusion related to this issue.

When dealing with Amazon and other big Internet retailers, they let me
know when they have shipped my order and the details of how the
shipping company is handling my shipment even though I never enter
into a contractual relationship with the shipping company. Yes, this
might confuse some people but in general it is known throughout the
industry as good customer service.

-andy