Aaron,

At the last operational issue TMDB had, registries were denied information while industry press got details on what happened. I sure never received any further information on that one. 

Let's hope that doesn't repeat itself and ICANN inform contracted parties at least at the same time. 


Rubens


Em 30/06/2015, à(s) 19:51:000, Aaron Hickmann <aaron.hickmann@icann.org> escreveu:

Hello all,

ICANN is aware of the issues that recently occurred with the Trademark Database (TMDB). We are working with IBM to develop the root cause analyses for the incidents and expect completion in approximately 7 – 10 days. Once more information is available, we will provide additional details directly to all users of the TMDB. 

Thank you.

Aaron Hickmann
Director, Operations
Global Domains Division
Internet Corporation for Assigned Names and Numbers (ICANN)

 

Direct Line: +1 310 578 8672

From: Jeff Neuman <jeff.neuman@comlaude.com>
Date: Tuesday, June 30, 2015 at 12:51 PM
To: Ewout de Graaf <ewout@mijndomein.nl>
Cc: "gtld-tech@icann.org" <gtld-tech@icann.org>
Subject: Re: [gtld-tech] TMCH - Service not available

What is the update from ICANN/IBM on this?  

Sent from my iPhone

On Jun 30, 2015, at 2:10 PM, Ewout de Graaf <ewout@mijndomein.nl> wrote:

It only impacts the registry connection to the TMCH - that is retrieving the DNL lists.

As a registrar we have no problem accessing the TMCH, we can retrieve marks information.

​regards
,

Ewout de Graaf

2015-06-29 12:54 GMT+02:00 Michele Neylon - Blacknight <michele@blacknight.com>:
Is this impacting the EPP service?
Or is it just the web service?

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On 29/06/2015 08:34, "gtld-tech-bounces@icann.org on behalf of Alexander Mayrhofer" <gtld-tech-bounces@icann.org on behalf of alexander.mayrhofer@nic.at> wrote:

>Guys,
>
>while it seems that the certificate configuration looks sane now, the whole TMCH service (again) seems to be down again:
>
>https://ry.marksdb.org/
>
>"This service of the Trademark Clearinghouse Database (TMDB) web client is currently not available.
>Please try again later. Our apologies for the inconvenience."
>
>Please. Fix. This.
>
>Alex
>