It appears that Viktor Dukhovni via gtld-tech <ietf-dane@dukhovni.org> said:
On 29 Apr 2022, at 3:56 pm, Eduardo Alvarez <eduardo.alvarez@icann.org> wrote:
Regarding the automated email notifications received as a result of submitting a compliance complaint, please note that this is a standard process in the receipt of any new complaint.
Yes, but since the message contains ZERO information (no TLD name, no submitted reason, ...) it simply SHOULD NOT be sent. It is entirely useless. Please stop sending useless messages.
I would prefer that they find a programmer with sufficient expertise to fix the complaint scripts and take a few usefule fields from the database record about the complaint like, you know, the type of the complain and the name of the TLD, and plug them into the automated email notification. This isn't rocket science. The previous iteration of the automated notices did contain the TLD so how hard could it be? R's, John