On Wed, Apr 27, 2022 at 10:12:46PM +0000, ICANN Global Support wrote:
Today we have released new functionality in the Centralized Zone Data Service (CZDS) system that allows zone file access requesters to cancel a previously submitted access request that is still in pending status.
Thanks! This is very much appreciated.
Indeed, that was very welcome news!
I think my question has a broader audience, so I am asking it here instead:
What effect does cancelling a long neglected "pending" request have on outstanding complaints? Are they also automatically closed?
The reason I ask, is that after closing long neglected requests I am opening fresh requests in the hope that they might get approved this time around. If they don't get processed in a fairly generous time frame (say 4 weeks), I'd like to file a fresh complaint, and would like it to not register as a duplicate...
Yes, that's a very likely source of proplems unless addressed.
[ I've cancelled and reopened ZFA requests for "citadel" and "xn--kput3i", it'll be interesting to see whether this helps to unwedge the process. ]
I did the same for citadel, previously unprocessed since December 2020. Friends of friends currently have 5 pending requests for "xn--kput3i" outstanding from their respective ICANN accounts. At least this registry is consistent ;-) A request that I have made before: Can we please have the TLD mentioned in the email that acknowleges that a complaint has been filed? Otherwise it is very difficult to match ticket numbers to TLDs from our end. Joe Wein SURBL
-- Viktor.
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