Dear all,

Please find included the agenda for the upcoming CSC meeting.

Kind regards,

Bart

Customer Standing Committee (CSC) Meeting 55

17 November 2021 @ 18.00 – 19.30 UTC

Draft Agenda

Special meeting

1. Welcome to CSC and Review Team

2. CSC Effectiveness: kick-off review

Regular CSC meeting

1. Roll Call

2. Action Items

Action Items
Action item 01 54 2021	Action 01 54 2021: Online adoption Findings Report	Completed
Action item 02 54 2021	PTI to provide overview and explanation of SLAs/Thresholds at December meeting	For later date
Action item 03 54 2021	Secretariat to invite RT at CSC meeting November meeting	Completed
Action item 04 54 2021	Secretariat to include discusson survey results in agenda February and/or March 2022 meeting	For later date
Action item 05 54 2021	If feasible, PTI to provide response to question % of customers served in a particular year.	Ongoing

3. Performance IANA Naming Function October 2021

1. PTI report to CSC October  2021
2. CSC Findings PTI Performance October 2021

4. Relevant ICANN72 related meetings

1. Report back on the update to the RySG
2. Other updates?

5.Next Meetings

• Meeting 56, 15 December 2021, 01.30-03.00 UTC, invite PTI Board (Note the duration of the meeting has been extended to 90 minutes!!)
• Meeting 57, 19 January 2022, 10.00-11.00 UTC (If necessary, follow-up with Effectiveness RT)
• Meeting 58, 16 February 2022, 18.00-19.00 UTC
• Meeting 59, 16 March 2022, 02.00-03.00 UTC (Chair/Vice-Chair Election)

6.  AOB

7. Adjourn