Hello!

I’d like to confirm my answer to a question from yesterday’s meeting: Are “I don’t know” answers counted towards the overall scores?

The answer is: When you choose the “I don’t know” option to one of the survey statements, it is excluded from the mean scores.

Thanks everyone for your time and attention yesterday. We look forward to your support as we continuously work to improve our processes.

Regards,

Marilia Hirano

Sr.Manager, Strategic Programs & Acting Director of IANA Operations.

Internet Corporation for Assigned Names and Numbers (ICANN)

Phone: +1 (310) 804-3549