Dear CSC,

Please find the notes and chat from the April CSC Meeting 39 attached. Please reply with any comments.

Zoom Recording:

https://icann.zoom.us/rec/share/1c1NNrrb93lJQ52S9WqBAIJ5P4vceaa8hicbqfAJmkkV5CmGlTpIFH6I3cWfmXW1?startTime=1586973895000

Action Items:

• Action 01 39 2020: Secretariat to propose Refinement of terminology of Excellent and Satisfactory Performance before next meeting.

• Action 02 39 2020: Secretariat and James Gannon to check with GNSO Council (support staff) progress adoption procedure SLA change

• Action 03 39 2020: James Gannon to discuss with relevant GNSO groups

• Action 04 39 2020: Secretariat to inform James of documentation shared with CSC on previous calls.

• Action 05 39 2020: PTI to request Kim Davies to email document for longer term approach

• Action 06 39 2020: secretariat to include item on agenda next meeting to start discussion longer term issue.

• Action 07 39 2020: Secretariat to include topic metrics again on July 2020 agenda (revisit in 3 months)

• Action 08 30 2020: All send additional proposed metrics, if any, to the list

• Action 09 39 2020. Secretariat draft statement based on key words to be provided CSC.

Thank you.

Kind regards,

Claudia Ruiz