Hi Allan, Thanks for the prompt feedback and thank you for reminding us to write for a wider audience. We made some changes based on your recommendations to the initial draft. Please see attached. I expect to make a few more changes to the document but in the interest of time I wanted to get this in the hands of the CSC for Monday’s call. Best regards, Naela From: Allan MacGillivray <allan.macgillivray@cira.ca> Date: Wednesday, April 10, 2019 at 8:12 AM To: Naela Sarras <naela.sarras@iana.org>, "ICANN-CSC@icann.org" <ICANN-CSC@icann.org> Subject: [Ext] RE: [ICANN-CSC] CSC Kobe Meeting: Recording, Notes, & Action Items Naela – thanks for the draft. I would, however, point out that the audience for this document is not just PTI and the CSC. Given that it is a new SLA, and the first new one at that, it will need to be posted for public comment as well as be approved by the GNSO and the ccNSO. So the more that it can be made understandable by non-technical lay people the less difficulty we will have in getting it through. Might I suggest including an explanation of just what the LGRs are and how they relate to IDNs. I have made a few other minor suggestions in the attached. Thanks Allan From: ICANN-CSC <icann-csc-bounces@icann.org> On Behalf Of Naela Sarras Sent: Tuesday, April 9, 2019 5:34 PM To: ICANN-CSC@icann.org Subject: Re: [ICANN-CSC] CSC Kobe Meeting: Recording, Notes, & Action Items [ THIS IS AN EXTERNAL E-MAIL ] Dear colleagues, Please find attached a draft document for action item “Action 06 28 2019: PTI to update documentation around update specific Service Level Agreement (the template) and for LGR”. Best regards, Naela From: ICANN-CSC <icann-csc-bounces@icann.org> on behalf of Maria Otanes <maria.otanes@icann.org> Date: Tuesday, April 2, 2019 at 6:55 AM To: "ICANN-CSC@icann.org" <ICANN-CSC@icann.org> Subject: [ICANN-CSC] CSC Kobe Meeting: Recording, Notes, & Action Items Dear CSC, Please find the notes attached from the CSC Public Session in Kobe. AC recording and action items below. Adobe Connect: https://participate.icann.org/p53m7btmv8k/ Action Items Action 01 28 2019: Staff to circulate CSC Findings to community Action 02 28 2019: ICANN Org to provide update Implementation of Amended IANA Naming Function Contract Action 03 28 2019: PTI Staff to introduce proposal for ccTLD create Service Level by May meeting Action 04 28 2019: Secretariat to ensure that item is on ccNSO meeting days agenda (part of PTI/CSC update slot) Action 05 28 2019: Secretariat to check how “effective date of change” is defined/structured in amended agreement Action 06 28 2019: PTI to update documentation around update specific Service Level Agreement (the template) and for LGR Action 07 28 2019: Secretariat prepare proposal on how to deal with individual complaints for discussion by CSC in April Action 08 28 2019: Secretariat to propose method to provide on-boarding for next CSC by May meeting Action 09 28 2019: Staff prepare overview of selection skill set Members and Liaisons to date as starting point for discussion for April meeting Best, Ria