Dear all, Please find included update of the tomorrow’s agenda. The update concerns action item 1 and title of agenda item 6. Kind regards, Bart Customer Standing Committee (CSC) Meeting 39 15 April 2020 @ 18:00 – 19:30 UTC Agenda 1. Welcome and Introduction 2.  Action items (all actions completed) Action Items Action 01 38 2020PTI’s performance in its role as the operator of the Key Signing Key for the DNS Root ZoneCompleted,  to item 6 on agenda Action 02 38 2020CSC membership think-up relevant metrics to monitor PTI performance re KSK roll-over.Item 6 agenda Action 03 38 2020CSC Secretariat to circulate PTI slides to CSC list.Completed 4. PTI Performance February 2020 a) PTI report to CSC March 2020. b) CSC Findings PTI Performance. 5. SLA Amendment Updates Awaiting confirmation of approval by the ccNSO and GNSO Councils 6. PTI’s performance in its role as the operator of the Key Signing Key for the DNS Root Zone 7. IFRT Update James Gannon / Amy Craemer on progress to date IFRT Progress to date and presentation Meeting CSC with IFRT:  28 April 2020. Question IFRT to CSC: In CSC's opinion, has PTI acted in good faith to resolve any performance issues the CSC has identified in the past? 8. AOB 9. Next meetings Proposed dates, to be confirmed: Wednesday 13 May 2020, 18.00 UTC (Hoping PTI is able to report before the regular meeting of the 15th) Wednesday 17 June 2020, 18.00 UTC Wednesday 15 July 2020, 18.00 UTC 10. Adjourn