Thanks Amy this looks fine from my perspective. Brett -- Brett Carr Manager DNS Engineering Nominet UK From: ICANN-CSC <icann-csc-bounces@icann.org> on behalf of Amy Creamer via ICANN-CSC <ICANN-CSC@icann.org> Reply to: Amy Creamer <amy.creamer@iana.org> Date: Wednesday, 7 July 2021 at 16:16 To: Alejandra Reynoso via ICANN-CSC <ICANN-CSC@icann.org> Subject: [ICANN-CSC] CSC's May 2021 Report - wording for missed SLA Hello CSC, My apologies for this delay – I had thought this went out to you two weeks ago, but there was an issue with my email. So, please find attached your draft May 2021 Report with some altered wording to point out that the missed SLA is not viewed as a systemic issue requiring the CSC’s attention. Please feel free to let me know if you would like further changes. Regards, Amy Creamer Director of Operations Email: amy.creamer@iana.org<mailto:amy.creamer@iana.org> Phone: +1-424-537-8917