Dear all, Please find included the draft agenda for the upcoming meeting of the CSC. Please note and be aware that the meetings are scheduled and confirmed for Wednesday 15 December 2021 from 01.30 to 03.00 UTC ! As you will see the agenda includes suggested topics for discussion with the PTI Board (first, special part of the meeting), Kind regards, Bart Draft Agenda Customer Standing Committee (CSC) Meeting 56 15 December 2021 @ 01.30 – 03.00 UTC Draft Agenda Special meeting 1. Welcome 2. Meeting with PTI Board 3. Proposed topics 1. CSC Effectiveness Review: any concerns PTI Board? 2. Strategic plan and operational and budget PTI, upcoming years: any concerns or areas of attention? 3. Need to review SLAs? (See item 5 CSC regular agenda) 4. Proposed topic PTI Board? 4. AOB 5. Closure Regular meeting 1. Roll Call 2. Action Items Action Items Action item 02 54 2021 PTI to provide overview and explanation of SLAs/Thresholds at December meeting Completed see item 5 on agenda Action item 04 54 2021 Secretariat to include discussion survey results in agenda February and/or March 2022 meeting Ongoing Action item 01 55 2021 Secretariat to send out Findings report October 2021 Completed 3. Performance IANA Naming Function November 2021 a) PTI report to CSC November 2021. b) CSC Findings PTI Performance November 2021. 4. Update CSC Effectiveness Review For Information and discussion 5. Overview and explanation of SLAs/Thresholds For information and discussion (to be presented by PTI) 6. Next Meetings * Meeting 57, 19 January 2022, 10.00-11.00 UTC (tentative follow-up with CSC effectiveness RT ) * Meeting 58, 16 February 2022, 18.00-19.00 UTC * Meeting 59, 16 March 2022, 02.00-03.00 UTC (Chair/Vice-Chair Election) 5. AOB 6. Adjourn