Dear all, Please find included the draft agenda for the upcoming CSC meeting 54, 20 October 2021, 10.00 – 11.00 UTC. Kind regards, Bart Customer Standing Committee (CSC) Meeting 54 20 October 2021 @ 10.00 – 11.00 UTC Draft Agenda 1. Welcome & Roll Call 1. Action items Action Items Action item 01 53 2021 CSC member (Brett Carr) to approve CSC August Findings on-line Completed Action item 02 53 2021 CSC member (Brett Carr) to appoint CSC liaison to the Efectiveness review team on-line. Completed Action item 03 53 2021 Secretariat to update slides for possible presentation to RySG. Completed Action item 04 53 2021 Gaurav to check and inform CSC if meeting with gTLD operators is anticipated during ICANN72 Completed 1. Performance IANA Naming Function August 2021 1. PTI report to CSC September 2021. 1. CSC Findings PTI Performance September 2021. 1. CSC Effectiveness Review Process: what to expect? 1. Next Meetings * Meeting 55, 17 November 2021, 18.00-19.00 UTC, invite PTI Board * Meeting 56, 15 December 2021, 02.00-03.00 UTC 1. AOB 1. Adjourn